Program Coordinator (Chicago)

Position: Program Coordinator
Location: Chicago, IL (3days/week onsite)
Duration: 6+ Months

PURPOSE:
The Innovation Program Coordinator will support a global internal innovation program to ensure the day-to-day success of the program’s goals.

The Coordinator will be responsible for program campaign project management, digital content creation (web, email), CMS-style site management, and internal client services for this high-visibility internal program. The Coordinator will be responsible for both active project management / status reporting and executing on key project deliverables throughout each program campaign.

The ideal candidate will have strong project management skills, excellent written and verbal communication, and the proven ability to manage multiple projects and provide excellent internal client service in a fast-paced, dynamic environment.

POSITION RESPONSIBILITIES:
• Participate in program campaign initiation meetings with internal client stakeholders – document client stakeholder needs and considerations and work with Program Lead to turn them into campaign recommendations
• Create and manage campaign project plans and communication plans tailored to internal client stakeholder needs; set deadlines, assign responsibilities, monitor and analyze progress
• Create engaging campaign content and materials (examples include campaign landing page, submission form, email invites, internal communication channel content)
• Configure campaign structure in program’s digital platform, timing, and communications plans based on internal client stakeholder needs and program owner guidance
• Develop post-campaign materials; synthesize feedback, submissions, and ideas into themes and insights for initiative stakeholders
• Gather and analyze program feedback; actively identify and suggest opportunities for improvement
• Create campaign and program reports and presentations as needed

EXPERIENCE AND QUALIFICATIONS:
• 3 – 5 years of relevant work experience, including:
• Project management
• Marketing, advertising, or internal communications
• Client services (internal or external)

PREFERRED SKILLS:
• Proficient in Microsoft Office suite (Excel, PowerPoint, and Word)
• Excellent project management skills; ability to achieve deadlines and manage multiple priorities and communicate status to stakeholders
• Solid written and verbal communication skills
• Strong interpersonal skills; ability to adapt well to cultures
• High attention to detail
• Basic web or content management system familiarity
• Ability to adapt to evolving responsibilities; open to new learning opportunities

EDUCATION:
• Undergraduate degree preferred (or ability to show equivalent relevant work experience)