Director, Existing Account Growth & NRR

Socotra, Inc. is looking for a Director of Customer Account Management in Durham, NC. This hybrid role focuses on growing and retaining existing customers and leading a team of Account Managers to drive strategic revenue growth.
You will establish clear performance expectations, deepen customer relationships, and enable the team to identify cross-sell and upsell opportunities. Proven leadership in B2B SaaS sales and account management is essential for success.

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