Inside Sales Coordinator

Responsible for generating revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions regarding parts, pricing, and services.

Essential Job Duties

Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods.

Complete internal documents supporting any transaction (credits, invoices, work order and/or interchange and returns, etc.).

Prospect and develop relationships with potential customers to cultivate new business.

Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.

Advise customers on substitution or modification of part when part requested is not available.

Process orders - perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations).

Follow‑up with customers as needed.

Assume other duties as assigned.

Supervisory Responsibilities

Not responsible for supervising employees.

Minimum Requirements

High School Diploma or GED.

1+ years of related experience required.

Preferred Requirements

College coursework or degree.

Prior automotive experience and knowledge of automotive parts.

Bilingual English/Spanish.

Knowledge, Skills and Abilities

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages and draw and interpret graphs.

Basic computer skills.

Basic oral communication; may write brief messages, keep simple records, and explain and offer guidance on routine procedures.

Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.

Decisions generally affect own job or assigned functional area.

Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines; supervisor/manager provides broad guidance and overall direction.

Prioritizes assigned and routine tasks. Handles appropriately.

No additional competencies required.

Essential Physical Demands and Work Environment

Work is primarily sedentary: must sit for extended periods of time and use a computer, keyboard, and mouse frequently.

Travel may be required periodically, including overnight stays (contingent on position requirements).

The employee must occasionally lift and/or move up to 50 pounds.

Benefits

Health, Dental, and Vision Insurance

Paid Time Off

Paid Parental Leave

Fertility Coverage

401k with generous company match

Company‑paid Life Insurance and Long‑Term Disability

Short‑Term Disability

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

PNC Daily Pay Option

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