Atlanta, GA (Local residency required)
Lead. Scale. Impact patient care across a growing healthcare network.
We're seeking a dynamic Director of Operations to lead and grow a multi-site practice network across the Atlanta market. This is a high-impact leadership role responsible for driving operational excellence, developing strong practice teams, and delivering exceptional patient experiences across 10-20 practices.
If you thrive in a fast-paced, field-based leadership role and enjoy building high-performing teams, this is your opportunity to make a meaningful impact while helping shape the future of a growing organization.
What You'll Do
- Lead, coach, and develop Practice Managers to drive performance, engagement, and accountability
- Partner with clinical and operational leaders to ensure exceptional patient care and business outcomes
- Analyze KPIs and financial performance to identify opportunities and implement improvement strategies
- Drive execution of operational initiatives and ensure consistency across practices
- Spend time on-site supporting teams - expectation is to be in practices regularly
- Support staffing, recruiting, onboarding, and succession planning across locations
- Build strong partnerships with Doctors and cross-functional teams (HR, Finance, Marketing, IT)
- Lead change management efforts and scale best practices across a growing footprint
- Ensure compliance with policies, procedures, and regulatory standards
- Act as a key escalation point for operational and patient experience issues
What We're Looking For
- Proven multi-site leadership experience (healthcare or service-based environment)
- Strong operational and financial acumen with experience managing KPIs and performance
- Demonstrated ability to coach, influence, and develop leaders
- Comfortable working in a field-based role with regular travel
- Exceptional communication, problem-solving, and decision-making skills
- Self-motivated, adaptable, and driven to deliver results
- Experience in optometric or healthcare practice operations is a plus
Why Join Us
- Be part of a rapidly expanding organization with significant growth
- Opportunity to build and scale operations across new markets
- High visibility role with direct impact on patient care and business success
- Collaborative leadership environment with strong cross-functional support
Additional Details
- Must reside in the Atlanta area
- Travel required across regional practices (2-3 weeks/month)
- Hiring process includes initial interviews with senior leadership followed by panel discussions
- Target start date: ASAP