Director - New Team Member Experience

Director - New Team Member Experience
Are you passionate about creating a workplace where employees thrive, grow, and feel valued? If so, we have an exciting opportunity for you! Texas Tech University Health Sciences Center is seeking an innovative, people‑first Director for its New Team Member Experience (NTME) to guide the vision, structure, and continuous improvement of the program aligned with our mission, values, and institutional goals. In this inaugural role, you will play a pivotal part in shaping our culture, which defines our institution!

Major/Essential Functions

Oversees and facilitates NTME twice per month for new hires in a consistent, engaging, and informational fashion. Ensures orientation reflects all TTUHSC employment environments, including campuses, locations, and correctional facilities.

Collaborates with the Division of Human Resources, the Office of People & Values, and other university-wide stakeholders to ensure streamlined onboarding and integration for new team members.

Collaborates with the Senior Director for University Strategy & Experience, the Assistant Vice President for People & Values, and the Division of Human Resources to ensure consistency between orientation messaging, institutional/departmental practices, and day‑to‑day realities.

Establishes internal performance standards on program outcomes, collects and analyzes data on NTME effectiveness and participation, and develops responsive interventions to facilitate program improvement.

Oversees administrative matters required to host new team members from all TTUHSC locations at a central, in‑person NTME experience.

Collaborates with the Office of External Relations to ensure NTME experiences and deliverables reflect university brand standards.

Develops and implements a standardized communications strategy for new team members, outlining relevant information prior to and following NTME participation.

Responsible for oversight and management of the New Team Member Experience budget and resource planning efforts.

Evaluates New Team Member Experience against best practices and peer institutions to implement enhancements that grow program effectiveness, engagement, and impact.

Performs other duties as assigned.

Required Qualifications
Bachelor’s degree in a related area plus five years of progressively responsible management experience or a combination of education and/or years of experience in management to equal a minimum of nine years.

Knowledge of new team member orientation and onboarding best practices.

Experience with team member experience design and principles of adult learning.

Experience in designing and delivering engaging in‑person presentations and programming to mixed audiences.

Strong interpersonal and relationship‑building skills with an ability to influence across all levels of an organization.

Preferred Qualifications

Knowledge of new team member orientation and onboarding best practices.

Experience with team member experience design and the principles of adult learning.

Experience in designing and delivering engaging in‑person presentations and programming to mixed audiences.

Strong interpersonal and relationship‑building skills with an ability to influence across all levels of an organization.

Compensation
Pay Grade Minimum: $52,967; Pay Grade Maximum: $85,000. Pay Basis: Monthly.

Location and Travel
Work Location: Lubbock. Travel Required: Up to 25%.

EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

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