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Director - New Team Member Experience

Texas Tech University, Lubbock, TX, USA

Pay: 60.000 - 80.000

Job type: Full Time


Major/Essential Functions

Oversees and facilitates NTME twice per month for new hires in a consistent, engaging, and informational fashion. Ensures orientation reflects all TTUHSC employment environments, including campuses, locations, and correctional facilities.

Collaborates with the Division of Human Resources, the Office of People & Values, and other university-wide stakeholders to ensure streamlined onboarding and integration for new team members.

Collaborates with the Senior Director for University Strategy & Experience, the Assistant Vice President for People & Values, and the Division of Human Resources to ensure consistency between orientation messaging, institutional/departmental practices, and day-to-day realities.

Establishes internal performance standards on program outcomes, collects and analyzes data on NTME effectiveness and participation, and develops responsive interventions to facilitate program improvement.

Oversee administrative matters required to host new team members from all TTUHSC locations at a central, in‑person NTME experience.

Collaborates with the Office of External Relations to ensure NTME experiences and deliverables reflect university brand standards.

Develops and implements a standardized communications strategy for new team members, outlining relevant information prior to and following NTME participation.

Responsible for oversight and management of the New Team Member Experience budget and resource planning efforts.

Evaluates New Team Member Experience against best practices and peer institutions to implement enhancements that grow program effectiveness, engagement, and impact.

Performs other duties as assigned.

Preferred Qualifications

Knowledge of new team member orientation and onboarding best practices.

Experience with team member experience design, and principles of adult learning.

Experience in designing and delivering engaging in‑person presentations and programming to mixed audiences.

Strong interpersonal and relationship‑building skills with an ability to influence across all levels of an organization.

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.

Benefits

Health Plans + Supplemental Coverage Options –

Individual health insurance provided at no cost for full‑time team members

Paid Time Off –

Including holidays, vacation, sick leave and more

Retirement Plans

Wellness Programs

Certified Mother‑Friendly Workplace

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