Program Manager

We are seeking an experienced Program Management Lead to support a portfolio of operational transformation initiatives within the alternative investments operations space.

The role will primarily focus on overseeing a mid-scale vendor migration and operating model transition program, while also supporting several parallel initiatives, including platform/module onboarding efforts, operational process improvement initiatives, workflow implementations, and operating model assessments across multiple operational teams.

This role will also provide coverage and continuity for an existing program/design lead who will be out on parental leave during a portion of the engagement.

This individual will play a key role in driving governance, execution discipline, accountability, coordination, and delivery momentum across internal stakeholders, operational teams, technology partners, and external service providers.

The ideal candidate is highly organized, execution-oriented, comfortable operating independently, and experienced managing multiple concurrent initiatives within complex operational environments.

Responsibilities

Program Governance & Delivery Leadership

Lead program management activities across a portfolio of operational and transformation initiatives

Establish and maintain governance structures, project plans, RAID logs, reporting frameworks, status tracking, and delivery cadence across programs

Drive accountability, execution discipline, and momentum across internal teams and external vendors

Ensure workstreams remain aligned to timelines, dependencies, deliverables, and program objectives

Identify, elevate, and help drive resolution of risks, blockers, and cross-functional dependencies

Facilitate governance forums, working sessions, steering meetings, and stakeholder discussions independently

Prepare and deliver executive-level status updates, reporting, and program communications

Influence stakeholders and drive alignment across business, operations, technology, and vendor teams

Support oversight and coordination of a mid-scale vendor migration and service transition initiative

Partner closely with vendor teams and internal stakeholders to help drive operational readiness, transition coordination, accountability, and delivery execution

Help establish the structure, governance, reporting rigor, and operating cadence necessary to support successful delivery

Support future-state operating model execution and implementation alignment across teams

Transformation & Process Improvement Initiatives

Support onboarding and implementation activities related to new platforms, modules, workflows, and operational capabilities

Coordinate operational process improvement and workflow transformation initiatives

Support assessments of current-state operating models to identify process optimization and operational improvement opportunities

Facilitate discussions, clarify requirements, and drive follow-through across stakeholders and workstreams

Qualifications

8–12+ years of project/program management experience supporting operational, transformation, implementation, or organizational change initiatives

Demonstrated experience managing multiple concurrent projects or portfolios of initiatives within complex operational environments

Strong program governance and delivery management experience, including project planning, reporting, dependency management, RAID management, and stakeholder coordination

Proven ability to independently run programs, drive meetings/forums, influence stakeholders, and maintain execution momentum

Strong communication and facilitation skills, including experience presenting updates to leadership and executive stakeholders

Ability to quickly understand operational processes, identify gaps or delivery concerns, and proactively drive resolution

Experience within alternative investments, financial services operations, or related operational environments preferred

Business analysis and requirements facilitation experience is a plus, including the ability to ask probing questions, challenge assumptions, and help teams work through operational design discussions

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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