Onsite CX Lead: End-to-End Customer Experience

Dormont Manufacturing Co is seeking a Manager to enhance customer experience within a leading telecommunications client. This role involves comprehensive CX assessments across multiple channels and requires 3–5 years of relevant experience.
Key responsibilities include improving usability for retail teams, managing stakeholder relationships, and supporting CX initiatives. Excellent communication and analytical skills are crucial for success.
The role offers an inclusive workplace with benefits like medical/dental coverage and a generous PTO policy.

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