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Enterprise Content Strategist

Swoon, Chicago, IL, USA

Job type: Full Time


Our client is seeking an Enterprise Content Strategist to join their team!



Key Responsibilities

- Lead content discovery conversations with business stakeholders and SMEs.

- Assess content for accuracy usefulness relevance duplication and employee value.

- Help stakeholders move from business-centric content to personalized employee-centered content.

- Recommend content actions including keep update rewrite merge archive or delete.

- Create content briefs page outlines rewrite recommendations and content hierarchy guidance.

- Write edit or restructure content define and apply content standards for tone clarity structure and naming.

- Support stakeholder review cycles and help resolve content decision issues.

- Identify content ownership gaps and recommend sustainable governance practices.

- Partner with Design on information architecture page structure navigation and content flow.

- Partner with the project manager to support prioritization sequencing and stakeholder readiness.


Required qualifications

- 5 years of experience in content strategy enterprise communications UX writing or a related field.

- Strong ability to work with stakeholders and SMEs across multiple business areas.

- Experience auditing organizing rewriting or improving large volumes of digital content.

- Strong writing editing and content structuring skills.

- Ability to translate complex or fragmented information into clear employee-facing content.

- Understanding of user-centered content principles and digital experience best practices including accessibility WCAG 2.2 AA and plain-language principles.

- Comfortable making recommendations and constructively challenging outdated duplicative or low-value content.

- Strong collaboration skills with project managers designers content producers and business partners.


Preferred qualifications

- Experience with employee intranets enterprise portals knowledge bases or large corporate websites.

- Experience working in Sitecore or another other commercial CMS.

- Familiarity with content governance content lifecycle management personalization taxonomy metadata or information architecture.

- Experience supporting content transformation migration or refresh initiatives.