Relationship Manager II - C&IB

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Relationship Manager II - C&IB within PNC's Commercial Banking organization, you will be based in Pensacola, FL or Mobile, AL. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage you to connect with your recruiter and hiring manager to understand workplace expectations and ensure the role aligns with your goals.
Job Responsibilities

Coordinate relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
Work with clients with moderate levels of risk and complexity.
Operate under moderate supervision; work within guidelines to acquire, expand, and retain client relationships to generate revenue and deepen market share.
Handle origination, financial analysis, negotiation, and documentation of credit and non-credit products and services.
Manage risk/return and drive quality for new and/or existing clients.
Actively identify and mitigate regulatory, reputational, operational, and credit risks.
Provide ideas and insights based on the client's needs and financial well-being; increase client engagement and loyalty.
Maintain an effective network of internal and external relationships to acquire new clients and expand existing ones and enhance the client experience.
Present the full range of PNC's products and services, bringing the entire bank to the client.
Leverage reporting and sales tools to proactively identify and convert sales opportunities.
Demonstrate ability to analyze, evaluate, and mitigate credit risk for more complex credit requests using advanced credit fundamentals.
Qualifications

University/college degree with 5+ years of industry-relevant experience; comparable combination of education, certification, and experience may be considered.
Strong knowledge of book of business and client relationship building.
Experience in credit, credit products, customer engagement, decision making, financial analysis, and identifying sales opportunities.
Competencies in business acumen, client relationship management, customer experience management, critical thinking, effective communication, prospecting, selling, and tech savvy.
Preferred certifications in relevant banking or finance areas are not mandatory.
Benefits

Medical and prescription drug coverage (with Health Savings Account), dental, and vision options.
Employee and spouse/child life insurance; short and long-term disability protection.
401(k) with PNC match, pension, and stock purchase plans.
Dependent care reimbursement account; back-up child and elder care; adoption, surrogacy, and doula reimbursement.
Educational assistance, including select programs fully paid; robust wellness program with financial incentives.
Paid time off: maternity and/or parental leave; up to 11 paid holidays; 9 occasional absence days; 15-25 vacation days depending on career level and years of service.
Disability Accommodations

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Include accommodation request in the subject line and provide your name, the job ID and your preferred method of contact. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and used only as required.
Equal Employment Opportunity

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

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