Global Customer Service Strategy Leader

FUJIFILM Holdings America Corporation is seeking a Senior Manager of Global Customer Service to lead the customer service strategy for Digital Commerce. The role requires defining a global service model and ensuring a scalable customer experience across regions.
Ideal candidates will have 8-12 years of leadership experience in customer service, notably in eCommerce or digital platforms. Responsibilities include managing global CS performance metrics and ensuring compliance with data privacy standards while driving system optimizations.

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