Director of Sales & Marketing

Description

NH Collection New York Madison Avenue is seeking an accomplished Upper Upscale Lifestyle Director of Sales & Marketing to lead the team. Set on Madison Avenue in a restored 1923 landmark building, NH Collection New York Madison Avenue places guests at the crossroads of Midtown’s business, culture, and transportation hubs. Steps from Grand Central Terminal, Fifth Avenue shopping, Bryant Park, the New York Public Library, and the Empire State Building, the hotel offers seamless access throughout Manhattan - and beyond - via nearby public transit and regional trains. Guests also enjoy exclusive access to curated experiences and preferred offerings at select nearby attractions, including some of New York’s most iconic landmarks.
We are committed to providing you with:

Highly competitive annual salary of $170,000-$190,000 based on experience
Bonus eligibility
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members
ESSENTIAL JOB FUNCTIONS

Develop and execute a comprehensive sales and marketing strategy to drive revenue across all market segments: corporate, leisure, group, and catering.
Cultivate and maintain strong relationships with key corporate accounts, meeting planners, and travel industry partners.
Lead and inspire a high-performing sales and marketing team with a focus on results, collaboration, and creativity.
Oversee the digital marketing strategy, ensuring optimal presence across all online channels, social media platforms, and luxury brand partnerships.
Analyze market trends, competitive intelligence, and performance metrics to adjust strategy and seize new opportunities.
Represent the hotel at key industry events, trade shows, and networking functions to position the property as the market leader.
REQUIRED SKILLS/ABILITIES

Minimum 3-5 years of experience in a Director of Sales and Marketing capacity within a luxury, upscale and/or boutique hotel environment is required.
Independent lifestyle experience is required.
NYC experience is required. East Side preferred.
Hands on account management for corporate accounts (domestic and international), diplomatic and consortia experience required.
Proven track record of consistently exceeding sales targets and delivering exceptional results.
Inspirational leader with a collaborative, hands‑on style and the ability to foster talent.
Expertise in digital marketing, brand positioning, and revenue optimization.
Exceptional communication, negotiation, and presentation skills.
Ability to thrive in a fast‑paced, entrepreneurial environment and adapt quickly to market dynamics.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Source: Crescent Hotels & Resorts

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