Job Description:
Responsibilities
- Execute sales and profitability goals for carbon black, clean blacks, master batch (UV / color / conductive) high performance products to targeted customers in accordance with the company’s operating plan.
- Manage customer information and data and build excellent customer relations.
- Coordinate with manufacturing and shipping personnel to ensure on time delivery of all sales orders.
- Execute sales and profitability goals for all products in accordance with the company’s operating plan.
- Identify Annual Operating Plan (AOP) volumes and profit margins for assigned accounts.
- Monitor and target AOP commitments and plans.
- Expand sales to meet or exceed AOP.
- Prepare sales forecasts for customers and update monthly.
- Obtain detailed knowledge of the marketplace and the key profit drivers for high performance products on a continuing basis.
- Determine competitive vulnerabilities and position high performance products based on a market driven value added approach to focused target accounts.
- Drive toll compounder to produce master batch products based on customer requirements.
- Leverage CCC relationships with resin suppliers and master batch end users.
- Develop customer contact practice and set schedule for contacting and interacting with customers.
- Track status of customer call activity and use call reports as needed.
- Monitor competitive activities and gather marketplace intelligence.
- Establish standard practices for communicating sales order requirements to production and shipping personnel.
- Monitor status of orders and shipments and communicate with both management and customers when delays are anticipated.
- Communicate and coordinate with QA personnel to ensure customer requirements are met.
Qualifications
- Bachelor’s degree required.
- More than 10 years sales and marketing experience in plastics and Business to Business sales.
- Ability to interface well with all levels management and personnel to resolve issues.
- Strong communications skills both oral and written and strong interpersonal skills.
- Proficient in Microsoft Word, Power Point, and Outlook.
- Intermediate level of expertise in Excel, including formulas, functions, and charting/graphing.
- Ability to work in a team and a willingness to learn new skills.