Content Ops Lead

Overview

We are looking for an experienced PMO Lead to drive project intake planning governance tracking reporting and stakeholder coordination across digital web operations. This role will support end-to-end delivery management for web and content initiatives including intake triage, tiering, Site PM coordination, governance reviews, backlog tracking, reporting and closure management. The scope also includes request management, documentation lifecycle tracking, cross-functional coordination, review cycles, KPI reporting and task tracking.
Responsibilities

Manage project intake request triage and prioritization across the portfolio
Perform PMO tiering and classification based on complexity, priority, timelines and business impact
Coordinate Site PM assignment and track project ownership across requests
Drive end-to-end project lifecycle management from intake to closure
Maintain project plans, RAID logs, milestone tracking and governance checkpoints
Track backlog delivery timelines, dependencies, blockers and escalations
Run weekly governance reviews, status reviews and stakeholder communication cadence
Manage gate checklist approvals, quality checkpoints and closure documentation
Consolidate updates from engineering, content, QA and business teams for unified reporting
Prepare weekly, monthly and executive-level reports covering status, KPIs, risks and delivery health
Support workload planning, capacity planning and prioritization discussions
Ensure action items, review comments and stakeholder feedback are tracked to closure
Maintain documentation such as project trackers, status dashboards, meeting notes and reporting artifacts
Partner with customer stakeholders and internal teams to improve delivery discipline and visibility
Required Skills

Strong PMO project management experience in digital web, CMS or marketing operations projects
Experience managing multiple parallel requests, stakeholders and delivery timelines
Strong governance, reporting, risk management and escalation handling skills
Experience in intake management, backlog tracking, prioritization and project lifecycle management
Ability to build and manage dashboards, status reports, trackers and executive summaries
Strong communication and coordination skills across business, engineering, QA and operations teams
Experience with tools such as WorkFront, Azure DevOps, Jira, Excel, Power BI, SharePoint, Teams
Strong attention to detail in tracking deliverables, approvals, dependencies and closure items
Ability to work with onsite and offshore teams in a structured delivery model
Preferred Skills

Experience in web operations, content operations (AEM, WordPress) or digital platform delivery
Familiarity with SLA/KPI reporting and service delivery governance
Experience supporting Microsoft or other enterprise-scale delivery environments
Basic understanding of release planning, QA gates, localization handoff and web publishing lifecycle
Experience in process improvement, automation or AI-assisted reporting
Education

Bachelors degree in Engineering, Computer Science, Business or related field. PMP, Scrum, PRINCE2 certification is a plus.
Experience Range

8 years for PMO Lead/PMO Manager; 5 years for PMO Analyst/PMO Coordinator type roles.
Salary and Benefits

The salary range for this position is: $100,000 - $110,000 annually. Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.
Benefits and Perks include:
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer

The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law.

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