Marketing Operations Manager

Duration: 6-7 Month Contract (Possible Extension)

About the Role
Uber Technologies, Inc. is seeking an experienced Marketing Operations Manager to join the Performance Marketing SpendOps team. This role is responsible for overseeing global finance, billing, and operational processes supporting Performance Marketing initiatives and the broader Global Marketing organization .

The ideal candidate will serve as a strategic partner across marketing, finance, and external vendor teams to ensure efficient budget management, streamlined billing operations, and operational compliance across a global digital marketing ecosystem. This position requires a highly organized operator with strong analytical capabilities and the ability to bridge technical marketing platforms with corporate finance processes.

Key Responsibilities

Manage the global monthly payment pipeline for digital marketing vendors, ensuring timely processing of 300+ invoices tied to multi-million-dollar marketing spend

Support ongoing business-as-usual (BAU) invoice and billing operations across performance and brand marketing campaigns

Identify and implement automation opportunities to improve operational efficiency and reduce manual billing tasks

Serve as the primary operational liaison between internal stakeholders and external vendor finance/billing teams

Maintain strong vendor relationships while ensuring timely communication and issue resolution

Manage user access governance for digital marketing platforms, including access requests, audits, permissions, and compliance oversight

Maintain ad account hygiene and support scalable operational best practices across global account structures

Build and maintain centralized process documentation and a “Single Source of Truth” (SSOT) knowledge hub for SpendOps operations

Streamline stakeholder support processes and improve turnaround times for operational and financial inquiries

Partner cross-functionally with marketing, finance, procurement, and operations teams to support global campaign execution

Required Qualifications

5+ years of Marketing Operations experience with a strong focus on:

Performance Marketing Operations

Budget Management

Billing Operations

Financial Operations

Experience managing high-volume, time-sensitive operational workflows in a fast-paced environment

Proven ability to troubleshoot complex financial or technical operational issues while balancing business priorities

Strong project management and organizational skills with the ability to manage multiple deliverables simultaneously

Experience overseeing large-scale marketing budgets with strong attention to detail and fiscal accountability

Excellent written and verbal communication skills with the ability to work across global cross-functional teams

Strong analytical and reporting skills using:

Excel

Google Suite

Comfortable working in a hybrid environment and collaborating across multiple global time zones

Preferred Qualifications

Experience supporting global performance marketing organizations

Background managing vendor ecosystems and marketing platform governance

Experience creating SOPs, process documentation, or operational knowledge bases

Prior exposure to digital ad platform administration and access management

Based in San Francisco or New York preferred

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