Sales Coordinator

Job Description Job Description About the Role:
Solar Safe Pool Covers is a small, family-owned company that makes and installs custom pool covers for Arizona homeowners. Were growing, and were looking for someone who can be the voice of that growth: the first person most customers talk to, and the reason they decide to move forward.
This is a consultative inside sales support role to help our estimators sell more pool covers. Youll take inbound calls, follow up with leads, schedule estimates for our field team, and guide customers through our process from first contact through to a signed order. You wont be reading from a script. Youll be learning what each customer actually needs and helping them get there. As part of a small team, the right person will have influence over how this role evolves and how the company operates.
What youll do:
Handle inbound calls from homeowners who are curious about pool covers: educate, qualify, and schedule free estimates
Make 30+ outbound follow-up calls daily to warm leads who have already shown interest
Follow up with prospects after their estimate to answer questions and move them toward a decision
Manage the estimators daily schedules with efficient routing and clear communication
Keep accurate, detailed notes in Zoho CRM for every customer interaction
Respond promptly to calls, texts, and emails from leads and existing customers
Support marketing projects and campaigns
Pitch in with the install and service team on occasion
What were looking for:
2+ years in a customer-facing role such as phone sales, call center, retail, home services, or similar
Comfortable making outbound calls; this is a real part of the job and you dont shy away from it
Experience using a CRM to track and manage customer information
Clear, warm communicator who treats people the way youd want to be treated as a customer
Reliable and detail-oriented; customers trust us to keep their pool safe, and that starts with you
Must be able to commute to and work in-office near Deer Valley Airport
How to stand out:
Can solve problems creatively without waiting to be told exactly what to do
Have experience with or interest in social media content creation
Have worked in a small company before and understand what it means to wear multiple hats
Compensation & Schedule:
This is a full-time, hourly position. Hours are standard Monday through Friday. During summer months, there is flexibility for a reduced or partial work-from-home schedule. Compensation is competitive and discussed during the interview process.
Company Description Solar Safe Pool Covers is a small, family owned company dedicated to save Arizona pool owners time and money while keeping their backyards safe from any potential accidents. As a small company, we have the ability to be different from all of the other vendors people speak to on a daily basis and strive to provide a one of a kind service to our customers. What we do and what we offer is extremely unique. There are incredible benefits to covering your pool and many pool owners think they have to spend the time and money that goes into maintaining them whether or not they even use the pool. Company Description Solar Safe Pool Covers is a small, family owned company dedicated to save Arizona pool owners time and money while keeping their backyards safe from any potential accidents. As a small company, we have the ability to be different from all of the other vendors people speak to on a daily basis and strive to provide a one of a kind service to our customers. \r\n\r\nWhat we do and what we offer is extremely unique. There are incredible benefits to covering your pool and many pool owners think they have to spend the time and money that goes into maintaining them whether or not they even use the pool.