Customer Rebates Specialist

Key Responsibilities

Ensure all accrual provisions and payments are accurate, fair, justifiable, and processed on time

Ensure all customer agreements are received on time, stored correctly, and carry all necessary approvals per the authority matrix

Ensure all CMA invoicing, credit memos, and debit memos are sent to agreed customer deadlines and meet customer expectations

Review and support preparation of SOX controls; support internal and external audits

Maintain contract storage and audit compliance within the end-to-end SSC process

Liaise with the Order-to-Cash team to reduce aged debt and support investigation of customer disputes

Proactively identify and drive continuous improvement in CMA processes

Process all requests from other teams and stakeholders in a timely manner

Qualifications & Requirements

Bachelor's degree in Accounting, Finance, Business Administration, Economics, or equivalent

At least 3 years of relevant experience in Finance and/or Accounting, preferably in a multinational company

Background in contract management (rebates, returns, refunds, or discounts) is required

Solid understanding of basic accounting, particularly account reconciliation

Experience in master data management; pricing master data is required, customer master data is a plus

Proficient in Excel — XLOOKUP, VLOOKUP, Pivot Tables, and INDEX/MATCH

ERP experience required; SAP strongly preferred

Strong written and verbal English communication skills

Excellent time management and organizational skills; able to handle multiple priorities

Lean Six Sigma certification is an advantage

Power BI knowledge is an advantage

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