Program Manager - Hospital Violence Intervention Program

Hospital Violence Intervention Program Manager - Operations

The Hospital Violence Intervention Program (HVIP) Manager

Operations is responsible for the day-to-day leadership, coordination, implementation, and evaluation of the hospital-based violence intervention program. This role ensures the program successfully meets grant objectives and delivers comprehensive support services to patients who have experienced violent injury. The HVIP Manager oversees program operations, supervises staff, manages community partnerships, ensures compliance with grant requirements, and monitors program outcomes. The position provides direct leadership to the Hospital Responder and Community Case Manager while serving as the primary liaison between hospital departments, community organizations, and citywide violence prevention initiatives.
Job Duties/Responsibilities:
Lead the implementation and ongoing operations of the Hospital Violence Intervention Program.
Ensure adherence to grant requirements, program objectives, and organizational policies.
Develop, implement, and maintain operational workflows, protocols, and best practices.
Monitor program performance metrics and identify opportunities for improvement.
Coordinate services across hospital departments to ensure timely patient engagement.
Participate in strategic planning and program expansion initiatives.
Provide direct supervision, coaching, and performance management for the Hospital Responder and Community Case Manager.
Conduct regular team meetings, case reviews, and professional development activities.
Ensure staff maintain appropriate documentation, follow-up, and service delivery standards.
Foster a trauma-informed, culturally responsive, and patient-centered approach to care.
Support staff in engaging patients who have experienced violent injuries and are admitted to the hospital.
Ensure eligible patients are offered services including continuity of care between hospital-based services and community-based support programs.
Build and maintain collaborative relationships with community organizations, violence prevention partners, law enforcement agencies, social service providers, and public health stakeholders.
Qualifications Requirements:
Bachelor's degree in Public Health, Social Work, Healthcare Administration, Human Services, Criminal Justice, Psychology, or a related field required.
Master's degree preferred.
Minimum of 35 years of experience in violence intervention, community health, case management, social services, public health, healthcare operations, or a related field.
Minimum of 2 years of supervisory or leadership experience preferred.
Experience managing grant-funded programs strongly preferred.
Experience working with trauma-impacted populations and underserved communities preferred.
EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.