Sr. Director of Partner Growth and Sales Operations

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Sr. Director of Partner Growth and Sales Operations
Full Time Sys Platform Arc US

7 days ago Requisition ID: 1092

Sr. Director of Partner Growth & Sales Operations

Job Description

The Senior Director of Partner Growth & Sales Operations is a high-impact leadership role responsible for

leading and owning ivision’s growth across Strategic Partners, Demand Generation, Sales Operations, and Renewals

to help achieve the company’s revenue, profitability, and sales goals

This leader will partner and

act as the orchestrator

across

Sales, Pre-Sales, Field CTOs / GTM, Practice Directors and Marketing

to design and implement effective

Sales Strategies, Partner / Channel Programs, and demand generation initiatives

that accelerate partner-sourced demand (install‑base & net new logo), improve win rates, and expand gross margin.

This is a highly visible role that requires a unique combination of

strategic vision, operational discipline, relentless curiosity, grit, and high EQ

to effectively influence internal and external stakeholders and drive ivision’s growth agenda. The person in this role must actively

lead and drive day‑to‑day execution , not simply coordinate activity, ensuring strategic partners and internal sales teams are aligned around shared growth outcomes.

In parallel, this leader will oversee the

Sales Operations and Renewals

function to help ivision

“earn clients for life, every day”

by creating a culture of operational excellence, reporting rigor, and scalable processes. The role requires a balance of strategic vision and hands‑on execution, ensuring that both growth initiatives and operational foundations operate smoothly and scale effectively.

Success in this Role Will Be Measured By

Enabling sales to meet or exceed ivision’s overall targets – Revenue, GM$, & Services Mix

20% increase in partner‑sourced revenue, margin, and overall channel contribution

Driving $4M+ GM$ in qualified pipeline sourced from Strategic Partners tied to sales campaigns & programs in the first 6 months

15+ Net-new logo opportunities sourced from partners per quarter

20% growth in YoY Partner incentive / rebate / MDF capture

Job Responsibilities

Partner & Channel Strategy & Operations

Lead and own ivision’s Partner & Channel ecosystem & operating rhythm to create a scalable, partner-oriented growth engine across the organization – leads, revenue & gross margin.

Act as ivision ambassador & escalation POC to increase visibility & awareness of ivision’s capabilities with partners

Identify, prioritize, and operationalize high‑potential growth opportunities and sales plays in collaboration with Sales, GTM, Marketing, Practice Directors, Pre‑Sales, & Field CTOs

Maximize value from partner programs including training, enablement, rebates, incentives, and market development funds (MDF).

Drive demand generation through coordinated outreach strategies including campaigns, social selling, account‑based marketing, and events.

Sales Strategy & Demand Generation

Lead and scale a repeatable, data‑ and AI‑driven demand generation engine, including strategy, operating model, and execution rigor

Own the launch and commercialization of strategic ivision GTM offerings in partnership with Sales, GTM, Field CTOs, Practice leadership and Marketing

Drive alignment across Marketing and GTM on messaging, campaigns, and market‑facing execution

Ensure disciplined conversion of qualified opportunities through effective handoff and pipeline management with Sales teams

Lead joint account planning and territory strategy with Strategic Partners to unlock net‑new and expansion opportunities

Leverage data, analytics, and partner insights to identify cross‑sell / upsell opportunities and improve win rates

Lead & own Sales Operations and Renewals functions, driving accountability, performance, and continuous improvement

Drive operational excellence across the end‑to‑end sales lifecycle, including process governance, standardization, and execution discipline

Own CRM (NetSuite) strategy and data integrity, ensuring accurate reporting, system optimization, and adoption

Deliver actionable business insights through dashboards, analytics, and KPI reporting to support decision‑making and forecasting

Partner with Sales Leadership, Account Executives & Finance to drive forecasting accuracy, budgeting discipline, and performance management

Optimize order‑to‑cash, contract management, and renewal processes to improve client experience and operational efficiency

Drive automation and process improvement initiatives to scale operations and reduce manual effort

Lead the identification and capture of margin expansion opportunities across new and renewal business

Knowledge, Skills & Abilities

Ability to build trust and credibility with executives, partners, and internal stakeholders

Experience building or scaling partner ecosystems, channel programs, demand generation & Sales Operations teams

Strong understanding of services‑based sales models and enterprise buying cycles

Strategic thinker with ability to execute at a high level of intensity and accountability

Experience working cross‑functionally across Sales, GTM, Marketing, Finance, and Operations

Proficiency with CRM platforms and analytics tools (PowerBI preferred)

Strong communication, organizational, and leadership capabilities

Education, Experience & Certification

15+ years of experience in the IT Services industry

10+ years of experience in Sales, Strategy, or IT Leadership roles

8+ years of experience managing & leading partner / channel / distributor relationships

5+ years experience leading Sales Operations or Revenue Operations teams preferred

Experience leading Cisco, Microsoft, Nutanix, Arctic Wolf, Zscaler, Fortinet channel preferred

Experience leveraging AI to optimize & enhance end‑to‑end Sales & GTM capabilities preferred

Other Requirements

Work Environment: Office and/or home office environment

Travel: Up to 25%

Physical Requirements: Prolonged periods working at a computer

Ivision is an equal opportunity employer, drug‑free workplace, and complies with ADA regulations as applicable. See the Employee Handbook for more information.

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