Business Relationship Manager

Job Description

This role is a key client‑facing role and serves as the single point of contact for the customer from TCS for one or more accounts. The role requires a thorough understanding of customers’ business needs, TCS applicable solutions, knowledge of commercials, and strong project management and risk‑management skills.
Responsibilities

Sales and Delivery Responsibility for accounts
Driving profitable growth for the account
Developing relationships with the stakeholders at all levels
Understanding client business drivers and positioning TCS as an ideal partner for transformational programs
Proactively shaping deals and helping increase market share
Working with the TCS ecosystem (Delivery, Practice, Service lines and partners) to increase wallet share and build deeper engagements with the client
Meeting Revenue and Order Book and Margin targets
Winning proposal creation and presentation skills
Account planning and proactive pursuits
Qualifications

Minimum 10 years of experience in a client‑facing role in a consulting/IT outsourcing company with a successful track record of growing a book of business
Good understanding of the banking/finance industry and a track record of growing a book of business
Capital Markets industry experience desirable
Technical acumen: understanding of IT products, services, and trends
Excellent verbal and written communication skills to articulate technical concepts to non‑technical stakeholders
Proficiency in CRM software and MS Office
Bachelor’s degree in business, marketing, information technology, or related field
Salary Range: 110,500–171,400 a year

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