Editor/Writer

Communications Coordinator
Hybrid but must be within 100 miles from Lexington, MA. Onsite work required 2 days per week with the remaining time remote.

Clearance Level
Interim or Active Secret Clearance required. Must be U.S. Citizen.

About the Role
Aquila Technology is seeking a Communications Coordinator to support one of the country’s premier defense research organizations. The Human Resources department is looking for a detail-oriented and highly organized professional to work closely with the Communications and Change Management team. This role will support a range of internal communications and knowledge management initiatives across HR programs.

Must Have

Bachelor’s Degree

3 years of experience developing communication plans (internal and external)

3-5 years of experience gathering and synthesizing information to develop process maps, workflows & documentation

3 years of experience with Social Media/Job Boards

3 years of experience authoring and driving communication plans

3 years of experience creating integrated communication plans across workstreams

3 years of experience creating standardized communication templates, branding, and toolsets

Detail-oriented

Good judgment in allocating time to multiple projects

Presentation, verbal and written communication skills

Time management

Ability to work well independently as well as with a team

3 years of experience with Adobe Creative Suite (Illustrator, Photoshop, InDesign)

3 years of experience with ServiceNow HRSD

3 years of experience with Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook)

3 years of experience creating and maintaining content on web pages and wikis

3-5 years of experience in communications, technical writing or knowledge management

Nice to Have

Experience with SharePoint Online features

Responsibilities

Draft, edit, schedule, post and maintain content on HR-related communication channels – including internal/external webpages, SharePoint sites, newsletters and print materials

Review and edit communications to ensure quality and alignment with department’s mission and goals

Create and maintain knowledge base articles within the ServiceNow platform to improve employee self‑service and enhance the overall employee experience

Partner with HR subject‑matter experts to gather information and document HR procedures and workflows

Regularly review and update existing content to improve usability, readability, and searchability within the platform

Track content lifecycle activities including periodic reviews, approvals and archival process

Ensure all documentation is accurate, consistent and aligned with organizational standards and branding

Support ad hoc HR communications projects as needed

Collaborate cross‑functionally with HR, IT, communications and other stakeholders to ensure successful project execution

Required Skills

Bachelor’s degree in English, Communications or related field

3+ years of related experience in communications, technical writing or knowledge management

Demonstrated excellent written, visual and oral communication skills

Ability to convey information effectively and in an inclusive, accessible and clear way

Experience with gathering and synthesizing information to develop process maps, workflows and related documentation

Highly organized, able to multitask and handle several projects simultaneously

Excellent time management and organizational skills and ability to meet deadlines

Attention to detail and accuracy

Proficiency using Microsoft Office products (Word, Excel, PowerPoint), Adobe Creative Suite (Photoshop, InDesign, Illustrator) and social media (LinkedIn, Glassdoor)

Experience using Knowledge Base component of ServiceNow

Ability to work both independently and as part of a team

Preferred Skills

SharePoint

Benefits and Perks
Aquila team members experience the opportunity to be part of a fast‑paced, customer‑focused, and technically innovative work environment. Aquila strives to deliver the best of the best in technical services to our customers. Candidates that possess a love for technical challenges, a desire to constantly learn, and the desire to establish themselves as critical players within a team will enjoy calling Aquila Technology home.

PTO

– 15 days (vacation/sick)

10 paid holidays

– 6 standard (New Year’s, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas) – 4 floating holidays prorated based on your day of hire:

1.5 paid days or 12 hours for approved volunteer work

1 week of paid maternity/paternity leave after 1 year of full‑time employment

Tuition & Training Reimbursement

– 5K annually for pre‑approved, eligible full‑time team members who have completed a minimum of six months of employment may apply for tuition reimbursement for approved, job‑related courses taken through an accredited college or university. Team members must achieve a grade of "B" or better to qualify for reimbursement. Aquila will reimburse up to $5,000 per fiscal year for tuition expenses only. Expenses related to training programs, certifications, books, materials, meals, transportation or other non‑tuition costs are not eligible under the Tuition Reimbursement Program. All tuition reimbursement requests must be submitted to and approved by the team member’s manager prior to course registration. Reimbursement will be issued upon successful course completion and submission of final grades and proof of payment.

401(k) with Fidelity

– Eligible to participate following 90 days of employment. Company match on employee contribution:

$1/$1 up to 3%, then $0.50 per $1 for 4th and 5th percent

Fully vested from day one

Company match does not apply to catch‑up contribution

Cell Phone & Internet Reimbursed

up to $150 monthly to cover cell phone, data, and home internet expenses. Aquila Technology will reimburse team members who work from home only for cell phone/mobile device fees for work‑related communications and/or operations each month. Employees eligible for this benefit must work remote 2 days a week or more to qualify.

Buy Your Own Device (BYOD)

– Team members are eligible for reimbursement of up to $1,500 every three years for the purchase of electronic equipment used to access corporate services. To qualify for this benefit, employees must have completed a minimum of six months of employment and must agree to and sign the Device Minimum Configuration Form before reimbursement. Eligible devices are limited to cell phones, laptops, and tablets.

Interview Process
Procedures will consist of an initial Zoom screen followed by a second round Zoom panel interview.

Equal Opportunity Employer
We are an Equal Opportunity Employer.

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