Sales Coordinator - Arizona Biltmore

About The Position The Sales Coordinator provides support to Sales Department Managers at the Arizona Biltmore resort. The role involves frequent interaction with all hotel departments and focuses on securing bookings for the property.
Responsibilities Answer phones, take accurate messages while multitasking.
Compile contracts and addendums, ensuring accuracy and no typos.
Prepare detailed proposals in Word or PowerPoint.
Assist with online booking engines, assign leads to managers, and respond to inbound inquiries.
Process site alerts, amenities & gifts; complete forms, type cards, and arrange guest amenities.
Provide travel assistance and prepare expense reports for director approval.
Enter full group bookings, meeting space, and notes for managers in Delphi; update names, addresses, and group information.
Maintain organized email inbox, ensuring no requests are missed.
Qualifications High School Diploma required.
Minimum 2 years of customer service experience.
Proficiency with Microsoft Office Suite.
Hospitality experience preferred; experience in Sales, Marketing or Public Relations preferred.
OnQ and Delphi experience considered a plus.
Benefits Pyramid Global Hospitality offers comprehensive health insurance, retirement plans, paid time off, on‑site wellness programs, local discounts, and employee rates on hotel stays. Employees also receive Go Hilton travel benefits.
Compensation and EEO Pyramid Global Hospitality is an equal opportunity employer committed to diversity and inclusion. Compensation is based on skill set, experience, certifications, and location.

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