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Engagement Manager

Virtual Vocations Inc · New York, NY, USA ·

Job type:
Full Time

Experienced professionals will find a full-time remote Engagement Manager opportunity focused on leading complex implementation projects, managing stakeholder relationships, and driving customer success in an AI-driven environment.
Key responsibilities

Manage and lead complex implementation projects for medium to large enterprises, ensuring successful outcomes within scope, timeline, and budget
Collaborate closely with clients to design and implement tailored solutions that drive impactful change and enhance learning experiences
Measure and report on the success of implementations, adapting strategies to meet the unique needs of each client

Required qualifications

3-5+ years of experience in enterprise software implementation, management consulting, or customer success roles
Proven track record of managing complex projects with responsibility for stakeholder management and outcomes
Bachelor's degree in Business, Management, Information Systems, Computer Science, Engineering, or a related field; a Master's degree is preferred
Fluency in English is mandatory; additional languages are a plus
Strong project and program management skills, with experience engaging C-level stakeholders