Sr Media Delivery Ops Specialist

Job Posting Title: Sr Media Delivery Ops Specialist
Req ID: 10152515
Company Overview

Disney Entertainment and ESPN Product & Technology Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity.
Job Summary

Disney’s Media Delivery team is seeking a Sr. Media Delivery Operations Specialist who will be an exceptional asset to our VOD Operations team. As a Sr. Media Delivery Operations Specialist at Disney DTC streaming products, you will be responsible for management of the health and accuracy of Hulu's large content library and the operational effectiveness of the VOD content pipeline. You will act as a trusted operational advisor to all teams and often partner with Engineering & Product teams. The right person for this role has experience in all manner of video operations, metadata management, and encoding distribution workflows. You should be a logical problem solver who thrives on new challenges, is driven to improve operational effectiveness, can troubleshoot on the fly, excels in cross‑team collaboration, is highly organized, and has strong communication skills.
Responsibilities and Duties of the Role

Meet with and drive operational needs of digital supply chain, content toolsets, and content business initiatives with engineering and product teams.
Identify, troubleshoot, triage, and improve upon an array of complex metadata, artwork, and systems challenges.
Follow established content issue escalation processes for VOD and work to improve upon those processes.
Be a voice of operational improvement within Hulu's digital supply chain and content toolset; independently and proactively analyze operational workflows to propose scalable solutions to operational issues.
Maintain documentation and runbook accuracy through regular refinement or creation.
Provide operational guidance and communicate technical challenges and business requirements effectively to a variety of stakeholders.
Manage multiple tasks simultaneously and respond to issues in a timely and effective manner.
Take part in a rotating on‑call schedule to address timely issues off hours.
Qualifications

Basic Qualifications

Minimum 5 years’ experience in digital distribution, post‑production, and/or digital asset management.
Expertise with content management systems or digital metadata management for VOD.
Familiarity with JSON, XML, and structure and formatting.
Familiarity with manually working in an API document (e.g., Swagger).
Ability to deliver high‑quality results in a heavy multitasking environment.
Preferred Qualifications

Familiarity with VOD delivery packaging standards such as MDDF and ADI.
Experience in SQL query language.
Required Education

Bachelor's Degree, preferably in TV/Film Production, Communications, Computer Science, Data Science/Analytics, or a similar field.
Compensation and Benefits

The hiring range for this position in SantaMonica,CA is $80,700 to $108,100 per year. The base pay actually offered will take into account internal equity and may vary depending on the candidate’s geographic region, job‑related knowledge, skills, and experience among other factors. A bonus and/or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and other benefits, dependent on the level and position offered.
Job Details

Location: SantaMonica,CA,USA
Employment Type: Full time

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