Sr Media Delivery Ops Specialist

Sr Media Delivery Ops Specialist
Job ID:

10152515

Location:

Santa Monica, California, United States

Business:

Disney Entertainment and ESPN Product & Technology

Date Posted:

Jun. 11, 2026

Job Summary:

Disney’s Media Delivery team is seeking a Sr. Media Delivery Operations Specialist who will be an exceptional asset to our VOD Operations team. As a Sr. Media Delivery Operations Specialist at Disney DTC streaming products, you will be responsible for management of the health and accuracy of Hulu's large content library and the operational effectiveness of the VOD content pipeline. You are a trusted operational advisor to all teams and often partner with Engineering & Product teams. The right person for this role has working experience in all manner of video operations, metadata management, and encoding distribution workflows. If you are a logical problem solver who thrives on new challenges, is driven to improve operational effectiveness, can troubleshoot on the fly, excels in cross-team collaboration, is highly organized, and has strong communication skills, then this is a great role for you!

Responsibilities

Work among a small team responsible for identifying, troubleshooting, triaging, and improving upon an array of complex metadata, artwork, and systems challenges.

Follow established content issue escalation process for VOD; work to improve upon established escalation processes.

Be a voice of operational improvement within Hulu’s digital supply chain and content toolset; independently and proactively analyze operational workflows to propose scalable solutions to operational issues.

Maintain documentation and runbook accuracy through regular refinement or creation.

Provide operational guidance and communicate tech challenges and business requirements effectively to a variety of stakeholders.

Manage multiple tasks simultaneously and be able to respond to issues in a timely and effective manner.

Willingness to take part in a rotating on‑call schedule to address timely issues off‑hours.

Qualifications
Required Education:

Bachelor’s Degree, preferably in TV/Film Production, Communications, Computer Science, Data Science/Analytics, or similar.

Basic Qualifications:

Minimum 5 years’ experience in digital distribution, post‑production, and/or digital asset management.

Expertise with content management systems or digital metadata management for VOD.

Familiarity with JSON, XML and structure and formatting.

Familiarity with manually working in an API document (e.g., "Swagger").

Ability to deliver high‑quality results in a heavy multitasking environment.

Preferred Qualifications:

Familiarity with VOD delivery packaging standards such as MDDF and ADI.

Experience in SQL query language.

Compensation
The hiring range for this position in Santa Monica, CA is $80,700 to $108,100 per year. The base pay actually offered will take into account internal equity and may vary depending on the candidate’s geographic region, job‑related knowledge, skills, and experience among other factors. A bonus and/or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and other benefits, dependent on the level and position offered.

Equal Opportunity
Disney Entertainment & Sports LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

Disability Accommodation For Employment Applications
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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