Community Resource Coordinator

Position Overview
The Community Resource Coordinator is responsible for coordinating discharge planning, reentry, and reintegration services for individuals releasing from the facility. This position works in collaboration with a multidisciplinary treatment team to identify needs, develop transition plans, coordinate referrals, and support continuity of care upon release. The position assists individuals with linkage to community-based services, behavioral health and substance use supports, MAT‑related discharge planning, housing resources, identification documents, benefits, transportation, and other stabilization needs. This role will assist with reentry-focused programming and groups, depending on facility needs and program capacity.

Schedule
Monday‑Friday, 8:00 a.m. – 4:00 p.m.

Essential Job Duties

Interviews inmates to provide preliminary discharge plans

Identifies who needs outside resources upon release

Electronically documents all interventions and patient responses in the medical record

Assists in matching referrals to needed services

Assists in filling out required or relevant paperwork

Provides patients with information needed for aftercare services

Serves as liaison between County Alcohol, Drug, and Mental Health Office, County Public Defender's Office, and the Jail Mental and Medical units

Participates in case management meetings with on‑site mental health providers

Participates in Quality Management meetings, Quality Management Peer Review activities, and staff training

Responsible for discharge planning for MAT patients in accordance with policy and procedures

Plans, develops, and recommends priorities, goals, and long‑range objectives pertaining to the management and direction of the detention facility

Collects and analyzes program and community data to assess community strengths and needs

Identifies participants and community partners to meet patient needs and maximize use of resources

Responsible for providing individual and/or group treatment for identified MAT patients scheduled for release

Assists with individual or group reentry/reintegration programming under clinical oversight when applicable

Assists with developing program brochures and other related marketing items

Performs other duties as assigned

Minimum Education and Experience

Associate’s degree in a health‑related, human services, criminal justice, social work, psychology, counseling, or related field preferred

Bachelor’s or master’s degree in social work, counseling, psychology, criminal justice, human services, or related field preferred

Two to five years of case management, social services, correctional, behavioral health, substance use, or reentry experience required

Correctional, Detention, Jail, or Community Reentry experience required

Experience working with justice‑involved individuals, high‑needs populations, behavioral health, substance use, or community‑based service coordination experience required

A combination of education and experience will be reviewed on a case‑by‑case basis

Preferred Credentials

Certified Alcohol and Drug Counselor certification preferred

Certified Peer Support Worker certification preferred

Additional training in motivational interviewing, trauma‑informed care, evidence‑based reentry practices, MAT/MOUD, CBT‑based programming, or case management preferred

Additional Duties
Job description may change at any time with or without notice.

Competencies

Clear and effective verbal and written communication

Excellent verbal and written comprehension

Excellent deductive reasoning and problem‑solving abilities

Excellent organizational skills

Ability to use a computer and learn site‑specific software

Ability to respect the dignity and confidentiality of inmates

Employment Requirements

Must maintain all certifications, educational requirements, licensing, etc.

Must have current CPR/BLS certification

Must have current TB test within one year

Must adhere to all facility policies and procedures

Willing to assist coworkers and work overtime if required; may act as a resource to other coworkers

Maintains confidentiality, dignity, and security of health records and protected health information in compliance with HIPAA requirements

Security Requirements

Must undergo security training and orientation on facility safety policies and procedures

Physical/Mental Requirements

Ability to remain stationary and move/traverse facility, including stairs

Ability to position oneself in different spaces

Ability to convey and discern information in conversations, frequently communicate with patients, and exchange accurate information

Ability to identify and detect objects and assess situations from a variety of distances

Ability to remain calm in stressful and demanding situations

Work Environment
Work is performed inside a correctional facility. Employees are exposed to risk and/or harm by inmates, including exposure to blood‑borne pathogens. Employee is expected to comply with all security rules and regulations to minimize risk.

Other
Employee must comply with all current and future State, Federal, and Local laws and regulations, court orders, administrative directives and standards, and policies and procedures of the site where assigned, including those of professional organizations such as ACA, NCCHC, etc. Employee must treat every other member of the CorrHealth team, all correctional personnel, all inmates and third parties in the facility with proper dignity and respect. Actions or communications that are inappropriate or degrading will not be tolerated.

Must be able to pass a background check and pre‑employment drug test.

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