Senior Member Relations & Advocacy Specialist

SchoolsFirst Federal Credit Union in Tustin, California, is seeking a Sr Member Relations & Advocate Specialist responsible for managing complex Member escalations. This role involves conducting thorough investigations, applying de-escalation skills, and collaborating with leadership.
The ideal candidate will have 5-7 years of relevant experience, advanced investigation skills, and a Bachelor's degree or equivalent experience. SchoolsFirst FCU is committed to diversity and inclusion in the workplace.

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