Summary
The Hyatt Regency Dallas is looking for an experienced Large Market Group Sales Manager to join our highly skilled and recognized Sales team. This position will focus on 251 Rooms on Peak for the South and Western Regions of the USA. The role offers the possibility to grow and advance within the company and you will be part of a rock‑star team and hotel recognized as a 2025 Best Places to Work – Large Companies in North Texas! Hyatt Regency Dallas is located downtown next to the iconic Reunion Tower. The ideal candidate will have previous hotel sales experience. Responsibilities include selling guest rooms, meeting space and other Hyatt services to customer groups, managing accounts, conducting site inspections, soliciting and generating business, preparing and presenting effective proposals, maintaining well‑organized documentation and reports, utilizing Hyatt systems and coordinating customer service requirements as appropriate. The Sales Manager will also participate in, and may lead, event meetings, sales and other staff meetings, and work closely with the sales and events/catering staff, the Administrative Assistant, and other support staff. This position carries a performance quota.
Responsibilities
- Target group accounts in the assigned geographic/vertical market and/or territory with an emphasis on proactive solicitation and account saturation
- Work collaboratively with off‑property sales channels (Regional Sales Offices, Rep. Firms, etc.) to ensure sales efforts are well coordinated
- Proactively identify, qualify, and solicit new business to achieve personal and sales revenue goals
- Achieve room night and revenue monthly sales goals and individual business goals
- Close the best opportunities for the hotel based on market conditions and hotel needs
- Understand the overall market in which they sell (i.e., competitors' strengths and weaknesses, economic trends, supply and demand, etc.)
- Effectively manage and develop relationships with key internal and external customers, ensuring a high degree of customer satisfaction
- Build and strengthen relationships with existing and new customers to include sales calls, entertainment, FAM trips, trade shows, site inspections, etc.
- Effectively use sales resources and administrative/staff support
- Generate contracts and creative proposals to meet customer needs
- Provide accurate, complete, and effective turnover to conference services
- Develop clear and effective RoadMaps/SMART plans
- Possess effective communication skills
- Present ideas, expectations, and information in a concise, well‑organized manner
- Continue communications with group contacts before, during, and after all meetings to encourage rebook of business or to solicit other business within the account
- Entertain group contacts while on property and in the marketplace; sales managers may be required to entertain outside of normal office hours
- Travel to assigned geographic market, assigned territory, or event location based on travel schedule
- Represent Hyatt Regency Dallas at trade shows and all functions related to the sales and marketing efforts of the Hotel
- Participate in one‑on‑one meetings with the Director of Sales & Marketing
- Attend all meetings related to the group sales department
- Maintain the highest ethical standards while representing Hyatt Regency Dallas
Culture and Fun
- Free room nights, discounted room nights, and friends & family room rates at wonderful Hyatt locations
- Celebrations, recognitions, and volunteer opportunities
- Free nutritional colleague meals
- PerkSpot – discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more
- Discounted parking and discounted annual DART passes
Wellness and Benefits
- Full medical benefits at 30 days of employment
- 401K at 30 days of employment with company match after 1 year
- Employee stock purchase plan
- Paid vacation, holidays, sick days, and extended sick leave
- New child leave, paid family bonding time, and adoption assistance
- Tuition reimbursement
- Free access to Headspace – meditation, recuperation, and rejuvenation
Work‑Life Balance
Qualifications
- Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook
- Minimum of 3–5 years of full service hotel sales
- Successful experience with business development in hotels
- Experience working with CVB teams and partner hotels
- Experience working with complex sales agreements
- Ability to sell a destination as well as a property
- Training in selling, negotiating, business writing, and presentation skills
- Experience working with highly experienced Global Sales Representatives
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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