Station Manager

Job Title:

Station Manager

Job Location:

Edison, New Jersey

We have an exciting opportunity for a

STATION MANAGER

to lead and manage the Ocean Freight function at the NYP station, overseeing department managers, supervisors, and specialists to deliver operational excellence and strong financial performance.

This role is accountable for full P&L ownership, ensuring productivity, service quality, and compliance while driving commercial growth and customer retention. The Station Manager acts as a key escalation point, championing a customer-first mindset and continuous improvement across all ocean freight activities.

Pay Range:

$150,637.50 - $200,850.00+ (Based on Experience)

Key Responsibilities

Own and manage full Ocean Freight P&L for the station, driving gross profit and cost control

Deliver productivity targets and optimize operational efficiency

Partner with Sales to drive local growth, customer retention, and upsell opportunities

Monitor financial performance and implement corrective actions to meet targets

Ensure adherence to DHL global processes and service standards in all shipments

Oversee execution of ocean freight operations (FCL, LCL, special cargo)

Maintain full compliance with regulatory requirements (import/export, customs, commodity and trade lanes)

Identify and lead process improvement initiatives using DHL performance tools

Act as a key escalation point for customer issues and complex requests

Conduct regular customer visits to strengthen relationships and improve satisfaction

Proactively monitor customer feedback and implement improvements

Build and manage relationships with carriers, vendors, and service providers

Address supplier performance gaps and implement improvement plans

Optimize sourcing strategies to balance service quality and profitability

Lead, develop, and coach a team of managers, supervisors, and specialists

Foster a high-performance, collaborative, and customer-centric culture

Ensure teams are equipped to resolve issues effectively and independently

Support talent development, succession planning, and resourcing needs

Collaborate with internal stakeholders across operations, sales, and functions

Influence business decisions and drive alignment with DHL strategy

Advise customers and partners on processes, systems, and solutions

Skills / Requirements

Bachelor's degree or equivalent experience

Minimum 6+ years of experience in ocean freight, logistics, or supply chain operations

Proven leadership experience managing teams and driving performance

Strong financial acumen with P&L management experience

Ocean Freight Operations (FCL, LCL, routing, carrier management)

Import/Export, customs and regulatory knowledge

Commercial and financial management (budgets, GP optimization)

Customer relationship management and escalation handling

Supplier and stakeholder management

Process improvement and operational excellence

Leadership, coaching, and team development

Communication, influencing, and negotiation

Strong business acumen and DHL process knowledge

Benefits (All Non-Union Employees)

Compensation:

Competitive base salary plus role dependent performance-based incentives.

401(k) Match:

$1-for-$1 match up to 4% quarterly + 2% annual base contribution.

Stock Purchase Plan:

Ability to purchase Deutsche Post AG shares at a discounted rate.

Medical:

Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.

Vision:

Optional coverage for exams, frames, and contacts.

Dental:

Optional coverage for preventive, basic, and major services.

Paid Time Off:

7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

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