Head of Key Account Management Team Medical West

About this Position At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting‑edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you’ll do

Executes sales strategy in alignment with sustainability goals and develops action plans in line with strategic priorities
Coordinates execution of customer roadmap and ensures closure of CRM (e.g. ACE) projects
Actively manages implementation of price strategy in the region
Builds and maintains relationships in the assigned territory & implements customer feedback (VOC) to refine sales approaches
Drives implementation of key strategic initiatives in sales area
Delivers sales and distribution targets (KP OSG and PC % and / or GP% targets) in sales area & monitors competitor activities an
Leads, coaches and mentors sales team members and ensures their respective education and development
Ensures efficient geographical coverage and cross‑selling opportunities to achieve full business potential (sales and profit)
Coordinates tasks between key interfaces and ensures fulfillment of administrative tasks
Collaborates with Marketing, CS, SC etc. to ensure full internal support for sales team; coordinates with KAM team on customer
Ensures compliant execution of sales processes & develops customer centric initiatives to enhance loyalty and long‑term partners
Provides sales forecast and monitors key KPIs & leverages CRM tools, data analytics, and automation to enhance sales performance
Manages relationships and plans with distribution partners, monitors their financial performance
Directly manages / supervises

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