Vice President, Lead Customer Activation Initiatives Manager

Vice President, Lead Customer Activation Initiatives Manager

About the Company

Rapid-growing financial services organization

Industry
Financial Services

Type
Public Company

Founded
1932

Employees
10,001+

Categories

Financial Services
Consumer Lending
Finance
B2B
Consulting & Professional Services
B2C
Banking
Care Credit
Carecredit
Cooling and Heating
Credit Cards & Transaction Processing
Dayton
General Electric
Healthcare Financing
Medical Financing
My Synchrony
Mysynchrony
Personal Finance
Pet Care Financing
Private Security
Retail Credit Card
Synchrony
Veterinary Financing
Information Technology & Services
Technology
Retail Credit Cards
Savings
Synchrony Financial
Insurance
Venture Capital
Consumer Financing

Specialties

financial services
consumer finance
payments
promotional financing
installment lending
savings products
banking
and online banking

Business Classifications

SAAS
B2B

About the Role

The Company is seeking a VP, Lead Customer Activation Initiatives Manager to oversee a team dedicated to the end-to-end delivery of critical customer activation initiatives. This role is pivotal in ensuring the success of complex, cross-functional programs, from inception to launch and stabilization. The successful candidate will be the central point of accountability for these initiatives, with a focus on clear scope, stakeholder alignment, and disciplined governance. Responsibilities include leading a team, managing integrated plans, and staying abreast of industry standards and regulations. The role also involves owning the company's strategy for customer activation, creating executive-level strategy materials, and leading executive communications.

Applicants must have a Bachelor's degree and a minimum of 5 years' program/project delivery experience, with a preference for those with a background in marketing activation, customer communications, or regulated operations. A strong track record in people management, particularly in coaching and developing delivery talent, is essential. The role requires a candidate with a proven ability to deliver in highly regulated environments, develop executive-level strategy materials, and manage stakeholder relationships. The ideal candidate will have an MBA or specialization in a relevant field, exceptional communication skills, and the ability to travel as needed. The company is committed to an inclusive culture and values the diverse skills and experiences of its workforce.

Hiring Manager Title
VP, Strategic Card Solutions

Functions

Marketing
Operations