Remote Enterprise Technical Relationship Manager

IGEL Technology is seeking a Technical Relationship Manager to oversee strategic relationships with customers, particularly in the Washington DC Metro area. This role is pivotal in guiding customers through their adoption of IGEL technology solutions, enhancing their experiences while assisting with support escalations.
Ideal candidates will have a minimum of 5 years of relevant experience in IT support and be adept at developing comprehensive account plans. The position requires effective communication and the ability to adapt to customer needs, with up to 30% travel expected.

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