First Impressions Coordinator - Part- Time

First Impressions Coordinator-Part Time

The First Impressions Coordinator-Part Time serves as the welcoming face of The SEED School of Miami, providing exceptional customer service and a positive experience for all students, families, staff, and visitors. This role is responsible for managing front desk operations, overseeing the reception area, and supporting school-wide culture initiatives to ensure a warm, organized, and safe environment. The coordinator is a key liaison between external stakeholders and the school and plays a vital role in upholding SEED's values of respect, responsibility, perseverance, compassion, and integrity. The shift for this role is Monday - Thursday 3:00 PM- 9:00 PM, Friday 11:00 am - 3: 00 PM.
Essential Duties & Responsibilities:
Greet and direct students, families, staff, and guests with professionalism and warmth
Manage visitor sign-in/sign-out procedures and issue identification badges
Answer and route phone calls, messages, and inquiries in a timely manner
Maintain the front office space to ensure it is welcoming, tidy, and reflective of school culture
Monitor student entry/exit and assist with late arrivals and early dismissals
Serve as a point of contact for incoming communication from families and community partners
Distribute important school wide communications, including flyers, newsletters, and reminders
Support logistics for parent events, student recognition days, and onboarding sessions
Maintain front-facing calendars and coordinate scheduling for meetings and events in reception spaces
Model and reinforce positive behavior and school values in all interactions
Support the implementation of first-day-of-school and first-impression experiences for new and returning families
Assist with student dismissal procedures to ensure efficiency and safety
Participate in school-wide events and help create a welcoming environment for all community members
Assist with mail distribution, deliveries, and supply inventory for front office and common areas
Maintain visitor and student tracking logs, ensuring proper documentation for attendance or safety
Provide clerical support to administrative team as needed (filing, scheduling, printing, data entry)
Perform other tasks as required and/or assigned by supervisor(s).
Core Competencies:
Demonstrates a warm, professional, and solution-oriented approach when engaging with visitors, families, students, and staff; maintains clear and courteous communication across all interactions.
Ensures strict adherence to visitor protocols, attendance tracking regulations, and school safety procedures; collaborates effectively with school security and support staff to maintain a safe and secure environment.
Maintains accurate attendance records and documentation across multiple platforms (e.g., DSIS, ORAH); ensures front office operations run smoothly, with timely completion of clerical and logistical tasks.
Effectively uses digital tools and communication platforms (e.g., Talking Points, ORAH, DSIS, Microsoft Office, Google Suite) to manage records, coordinate scheduling, and support operational functions.
Demonstrates flexibility in supporting diverse responsibilities—from attendance management to front office duties to event support—and collaborates across departments to meet school-wide goals.
Requirements:
High school diploma or equivalent; associate's degree or higher preferred
Minimum of 2 years' experience in a customer service, administrative, or school setting
Excellent communication, interpersonal, and organizational skills
Proficient in Microsoft Office Suite and Google Workspace
Ability to maintain confidentiality and professionalism in all situations
Bilingual (Spanish or Haitian Creole) - (preferred)
Shifts Monday - Thursday 3:00 PM- 9:00 PM, Friday 11:00 am - 3: 00 PM.
Pre-Employment Requirements :Drug & Level 2 Fingerprint screening