First Impressions Coordinator - Part- Time

Description

Position Summary
The First Impressions Coordinator-Part Time serves as the welcoming face of The SEED School of Miami, providing exceptional customer service and a positive experience for all students, families, staff, and visitors. This role is responsible for managing front desk operations, overseeing the reception area, and supporting school-wide culture initiatives to ensure a warm, organized, and safe environment. The coordinator is a key liaison between external stakeholders and the school and plays a vital role in upholding SEED’s values of respect, responsibility, perseverance, compassion, and integrity. The shift for this role is Monday - Thursday 3:00 PM- 9:00 PM, Friday 11:00 am - 3: 00 PM.

Essential Duties & Responsibilities

Greet and direct students, families, staff, and guests with professionalism and warmth

Manage visitor sign-in/sign-out procedures and issue identification badges

Answer and route phone calls, messages, and inquiries in a timely manner

Maintain the front office space to ensure it is welcoming, tidy, and reflective of school culture

Monitor student entry/exit and assist with late arrivals and early dismissals

Serve as a point of contact for incoming communication from families and community partners

Distribute important school wide communications, including flyers, newsletters, and reminders

Support logistics for parent events, student recognition days, and onboarding sessions

Maintain front-facing calendars and coordinate scheduling for meetings and events in reception spaces

Model and reinforce positive behavior and school values in all interactions

Support the implementation of first-day-of-school and first-impression experiences for new and returning families

Assist with student dismissal procedures to ensure efficiency and safety

Participate in school-wide events and help create a welcoming environment for all community members

Assist with mail distribution, deliveries, and supply inventory for front office and common areas

Maintain visitor and student tracking logs, ensuring proper documentation for attendance or safety

Provide clerical support to administrative team as needed (filing, scheduling, printing, data entry)

Perform other tasks as required and/or assigned by supervisor(s).

Core Competencies

Demonstrates a warm, professional, and solution-oriented approach when engaging with visitors, families, students, and staff; maintains clear and courteous communication across all interactions.

Ensures strict adherence to visitor protocols, attendance tracking regulations, and school safety procedures; collaborates effectively with school security and support staff to maintain a safe and secure environment.

Maintains accurate attendance records and documentation across multiple platforms (e.g., DSIS, ORAH); ensures front office operations run smoothly, with timely completion of clerical and logistical tasks.

Effectively uses digital tools and communication platforms (e.g., Talking Points, ORAH, DSIS, Microsoft Office, Google Suite) to manage records, coordinate scheduling, and support operational functions.

Demonstrates flexibility in supporting diverse responsibilities—from attendance management to front office duties to event support—and collaborates across departments to meet school-wide goals.

Requirements

High school diploma or equivalent; associate’s degree or higher preferred

Minimum of 2 years’ experience in a customer service, administrative, or school setting

Excellent communication, interpersonal, and organizational skills

Proficient in Microsoft Office Suite and Google Workspace

Ability to maintain confidentiality and professionalism in all situations

Bilingual (Spanish or Haitian Creole) - (preferred)

Shifts Monday - Thursday 3:00 PM- 9:00 PM, Friday 11:00 am - 3: 00 PM.

Pre-Employment Requirements: Drug & Level 2 Fingerprint screening: https://info.flclearinghouse.com

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