Market and Product Expansion Manager - Payments - Vice President

Are you looking for a highly cross-functional, collaborative and analytical role in one of the fastest growing segments of the payments industry? If so, you've found the right team!As a Vice President Market and Product Expansion VP within the JPM Wallet team, you will be responsible for the development and execution of our Go‑to‑Market strategy. This will include gathering consumer insights, partnering closely with external marketing to launch relevant campaigns, and enabling the Salesforce through the development of internal and external collateral and training program.Job responsibilitiesConduct primary (through client interviews) and secondary (through working closely with Sales) research to inform the Go‑to‑Market strategy and tactics, including the development of customer personas and ‘jobs to be done’ insightsResearch and analyze market trends including industry developments, customer sentiment, and competitor launches to ensure Go‑to‑Market approach remains relevant and innovativeCreate compelling narratives that resonate with the target market, including clear value propositions that differentiate our products and authentic client stories that connect with our audienceFacilitate a feedback loop between Client Solutions/Sales and Product teams to ensure client needs are incorporated into product decisionsEnable and empower Sales partners through creating compelling sales collateral including competitive battle cards, discovery guides, and pitch decksRequired qualifications, capabilities, and skills5+ years of experience in Product Management or Product Marketing at a leading bank or fintechStrong analytical skills with the ability to translate qualitative and quantitative research and data into actionable insightsAble to communicate effectively and use best practices when working with diverse, cross‑functional stakeholdersExcellent communication and presentation skills, with the ability to effectively convey complex technical ideas to internal stakeholders and target customersAbility to work across multiple teams to deliver our visionProficiency in Microsoft Word, Excel, and PowerPointPreferred qualifications, capabilities, and skillsNaturally empathetic and curious about customers and their needsPassionate about creatively solving problems with an entrepreneurial spiritA track record demonstrating a high level of personal initiative, setting and executing challenging goalsOutcomes-focused, referring to roll up your sleeves and get the work doneBenefitsWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.
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