Market and Product Expansion Manager - Payments - Vice President

Are you looking for a highly cross‑functional, collaborative and analytical role in one of the fastest growing segments of the payments industry? If so, you've found the right team!
As a Vice President Market and Product Expansion VP within the JPM Wallet team, you will be responsible for the development and execution of our Go‑to‑Market strategy. This will include gathering consumer insights, partnering closely with external marketing to launch relevant campaigns, and enabling the Salesforce through the development of internal and external collateral and training program.
Job responsibilities

Conduct primary (through client interviews) and secondary (through working closely with Sales) research to inform the Go‑to‑Market strategy and tactics, including the development of customer personas and "jobs to be done" insights
Research and analyze market trends including industry developments, customer sentiment, and competitor launches to ensure Go‑to‑Market approach remains relevant and innovative
Create compelling narratives that resonate with the target market, including clear value propositions that differentiate our products and authentic client stories that connect with our audience
Facilitate a feedback loop between Client Solutions/Sales and Product teams to ensure client needs are incorporated into product decisions
Enable and empower Sales partners through creating compelling sales collateral including competitive battle cards, discovery guides, and pitch decks

Required qualifications, capabilities, and skills

5+ years of experience in Product Management or Product Marketing at a leading bank or fintech
Strong analytical skills with the ability to translate qualitative and quantitative research and data into actionable insights
Able to communicate effectively and use best practices when working with diverse, cross‑functional stakeholders
Excellent communication and presentation skills, with the ability to effectively convey complex technical ideas to internal stakeholders and target customers
Ability to work across multiple teams to deliver our vision
Proficiency in Microsoft Word, Excel, and PowerPoint

Preferred qualifications, capabilities, and skills

Naturally empathetic and curious about customers and their needs
Passionate about creatively solving problems with an entrepreneurial spirit
A track record demonstrating a high level of personal initiative, setting and executing challenging goals
Outcomes-focused, referring to roll up your sleeves and get the work done

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary
New York,NY $122,550.00 - $201,000.00 / year
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