Director of Talent

At Chick-fil-A Market of Hilliard, we are a team that strives together to create REMARKable experiences for all who visit our restaurant. Being a Director of Talent at Market of Hilliard is more than just a title—it's an opportunity to build and train a winning team that provides legendary service, grows a dynamic business, and creates a caring community.

As a Director, you will partner closely with the Operator to execute the organizational strategy of Chick-fil-A Market of Hilliard to grow the business, achieve high standards of excellence and cultivate a culture of care for team members and guests. The Director role embodies character, chemistry, competency, and capacity.

Through the Market of Hilliard Leadership Academy, we provide an opportunity for responsible and professional individuals to gain real experience with the #1 top-rated brand in the industry.

As a member of Market of Hilliard’s Leadership Team, you will own real responsibility, have the opportunity to achieve real business results, and will increase your ability to influence real change – equipping you for future success. Whether you're looking for a career within the Chick-fil-A business or beyond, you'll work closely with an independent Operator who is dedicated to providing life and leadership skills valuable for your professional growth.

Minimum Requirements

Strong commitment to growth and development of self

High capacity for building relationships and gaining report

Driven with passion for training, learning and development

Effective and engaging communicator, coach and teacher

Demonstrates the importance of Chick-fil-A’s Corporate Purpose

Exemplifies the Chick-fil-A Market of Hilliard Core Values

– Excellence, Initiative, Service, and Integrity

Why Join Our Team?
Our Operator is passionate about investing in growing leaders in our growing business! Here’s what you can expect as part of our team:

Equipped through a

5-week Leadership Academy

– training you with principles and practices of leaders

Development in monthly leadership meetings led by the Owner/Operator

Constructive Coaching and Encouragement from experienced Restaurant Leaders

Support from a High-Performance Leadership team structure

A team-environment where you can make a difference

Flexible scheduling to support your success

Scholarship opportunities for education assistance

Competitive pay with potential for performance-based raises

Team events, recognition programs, and incentives

What will you be responsible for?
At Market of Hilliard, we believe that leaders are those who influence change and set an example of service for our team members. Some specific responsibilities include:

Support excellence in daily Operations of a high-volume, fast-paced restaurant

Recruit, interview, and facilitate onboarding of all new team members

Create new-hire training plans and collaborate with Trainers to execute training plans

Ensure compliance of all employment paperwork and organized record-keeping

Facilitate uniform requests, orders, and uniform standards accountability

Ensure continuous evaluation and feedback on the team

Collaborate with Directors and Leaders on re-training initiatives

Be an ambassador in interviews and recruiting calls/texts; representing restaurant valuesDevelop and manage team of Trainers

Deliver genuine hospitality by smiling, making eye contact, and engaging warmly with guests

Maintain a clean and welcoming dining area and work environment

Handle cash, register tills, and safe with the utmost integrity and attention to detail

Maintain Chick-fil-A's high standards for food safety, cleanliness, and service excellence

Follow restaurant policies, including dress code and health & safety guidelines

Assist with other duties as assigned by leadership

What Are We Looking For?

Effective Communicator

Exceptional Responsibility and displays ownership

Takes Initiative and Work Efficiently

Professionalism

Extreme attention to details

Positive, enthusiastic attitude in even challenging scenarios

Passion for serving others

Strong ability to communicate clearly and listen carefully

Ability to multi-task in a fast-paced environment

Ability to stand for extended periods and perform physical tasks as needed

Previous Recruiting, Training or HR experience is preferred, but not required

You can be part of a place where Good meets Gracious. Apply today!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

#J-18808-Ljbffr