Content Production Management

Job Summary
Content Production Management

Direct/Manage/Supervise the operations of creative and/or digital content production. Communicate the direction of production teams to creative and technical teams, acting as liaison for both functional areas. Establish a deep level of knowledge about various aspects of traditional and non-traditional production, including, but not limited to, web, video, television, radio, and other multi-media. Supervise sketches, layouts, storyboarding, and design of message. Oversee complete project plans and budget. Manage and coordinate all aspects of editing and production.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities
Senior Director, Content Production Management

Program Portfolio Strategy & Leadership

Lead the development and management of the UOnline program portfolio, including prioritization, sequencing, and long-term growth strategy

Identify opportunities to expand online offerings in alignment with institutional priorities and market demand

Establish a scalable framework for portfolio planning and decision-making

Program Intake, Evaluation, and Onboarding

Design and lead a formal intake process for new online program proposals

Partner with UAIR to conduct market research and competitive analysis to assess program viability

Partner with colleges to define scope, timelines, and requirements for program development

Ensure clear decision-making criteria and governance throughout the intake process

Program Development & Operational Execution

Establish and implement standardized processes for program design, development, and launch

Coordinate cross-functional teams including instructional design, marketing, IT, and academic units

Ensure programs move through development milestones on time and within scope

Identify and resolve operational bottlenecks

Cross-Unit Coordination & Stakeholder Engagement

Serve as the primary liaison between UOnline and academic colleges for program development

Build strong relationships with faculty, department leadership, and deans

Align efforts across Enrollment Management, marketing, IT, and other key partners

Facilate collaboration across units to support program development and execution

Performance Tracking & Continuous Improvement

Develop and maintain dashboards and reporting tools to track program development and portfolio progress

Monitor program pipeline, launch timelines, and operational effectiveness

Use data and insights to inform continuous improvement and strategic adjustments

Governance, Compliance, and Process Alignment

Coordinate academic and administrative processes related to program approval and delivery

Ensure alignment with institutional, state, and accreditation requirements

Support consistency in policies and procedures related to online program development

This is a Senior Director-Level position in the Management track.

Minimum Qualifications
EQUIVALENCY STATEMENT :

1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Senior Director, Content Production Management:

Requires a bachelor’s (or equivalency) + 14 years or a master’s (or equivalency) + 12 years of directly related work experience.

Preferences

Minimum Qualifications

Master’s degree

12 or more years of progressively responsible experience in program management, higher education administration, or a related field

Demonstrated experience leading complex, cross-functional initiatives

Strong strategic planning and organizational skills

Proven ability to work effectively with academic leadership and faculty

Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement. Contact Human Resources for information. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah does not discriminate based on race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX. More information can be located on the University Non‑Discrimination page. Online reports may be submitted at the University of Utah Office of Equity & Title IX resources. This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety. University of Utah policy about transfer of benefits Eligible Staff Members is noted.

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