Luxury Fashion & Timepiece Manager - Jared Jewelers - Shops at Arbor Trails

Title: Luxury Fashion and Timepiece Manager
Overview

Reports To: General Manager or Assistant General Manager in their absence. Basic Function: The Luxury Fashion and Timepiece Manager is a supporting management position within Jared Jewelers stores. The role focuses on achieving store and individual sales goals by providing a superior guest experience and expert knowledge on all fashion merchandise (diamond fashion, gold, and color) and timepiece brands.
Minimum Requirements

Meet or exceed three of the five performance standards, with sales being one of the required standards. No Code of Conduct written counseling within the past six months. DCA certified. Minimum six months with the company or similar experience level with another company. Completion of Minimum Training Requirements training module (found on Signet Learning Portal) and passing the Minimum Training Requirements Quiz.
Responsibilities

Serve guests and promote store and personal sales (40% time allocated). Consistently attain sales and performance standards, special event and store promotion results. Promote an environment of total guest satisfaction, prioritize guest needs, provide exceptional guest experience, and utilize the Clienteling system to follow up.
Supervise fashion merchandise categories (diamond fashion, gold, and color) and timepiece brands and effectively train all team members (50% time allocated). Oversee implementation and administration of fashion and timepiece merchandise, including sales performance, promotions, incentives, launch executions, visual display, and merchandising. Attain product knowledge on other merchandise categories and act as a subject matter expert, training team members on features, benefits, quality, warranties, services, and procedures. Act as a point of contact with vendor partners, complete vendor trainings, eLearning, and incentive submissions. Review weekly fashion and timepiece reporting and evaluate areas of opportunity with the management team.
Collaborate with the General Manager and management team on recruiting, hiring, scheduling, performance appraisals, counseling, and updates related to team members. Communicate personnel and security, merchandising needs, and other concerns. Respond to guest complaints and issues promptly in partnership with the General Manager and assist the management team with primary responsibilities in their absence.
Other Essential Responsibilities

Act in a manner that aligns with Signet’s Core Values and respect guests and team members. Maintain consistent, regular scheduled attendance. Strictly adhere to all company policies and procedures, including Loss Prevention, Sales and Credit policies. Maintain a high level of security awareness with all selling procedures. Perform other duties as assigned.
Required Skills and Abilities

Lead by example by attaining required daily performance standards, special event goals, and executing store promotions.
Positive, enthusiastic, team-spirited work style, exhibiting Signet’s Core Values at all times.
Analytic thinking and reasoning.
Train and develop team members, conduct store training meetings as needed.
Professional approach and image.
Tactful, friendly manner when dealing with people.
Plan, organize, follow-up, and supervise the work of others.
Excellent verbal and written communication skills, including phone etiquette.
Accept responsibility, make decisions, delegate, and follow-up as appropriate.
Reliable and dependable.
Operate all sales-related equipment.
Physical Demands

Stand for long periods, reach with hands and arms, move among and between display cases, handle and feel merchandise, sit, stoop, kneel, and crouch, lift up to 10 pounds, and see well enough to discern differences in quality of merchandise.
Work Schedule

As required by the store to include evenings and weekends, three nights per week or as required by the General Manager, Sunday on an alternating basis or as needed, and store hours during special events and key selling times of the year.
Equal Opportunity & Diversity

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. We encourage women and minorities to apply for management opportunities. We promote diversity at every level, value the differences between people and foster an environment of opportunity and acceptance for every Team Member in every facet of our organization.

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