Account Director

Job Summary
The Account Director leads major client relationships and shapes long-term strategic direction across integrated marketing programs. This role manages financial performance, oversees internal and external collaboration, negotiates contracts, supports new business efforts, and mentors account teams to ensure high-quality outputs and client satisfaction.

Who We’re Looking For

Strategic, consultative leader with strong executive presence

Skilled communicator confident in senior-level conversations

Experienced operator with strong financial management skills

Relationship-builder capable of fostering long-term trust

Collaborative partner energized by integrated work across teams

Leader who mentors and develops high-performing teams

Responsibilities

Lead strategic planning and relationship management for large client portfolios

Manage forecasting, budget oversight, and financial performance

Oversee contract negotiations, renewals, and scope development

Partner with New Business team on RFPs, proposals, and proformas

Present confidently at client meetings and industry events

Apply data, insights, and market trends to strategic recommendations

Mentor and develop Account Supervisors, Managers, and Coordinators

Ensure alignment across Media, Creative, Content, PM, and Digital

Identify opportunities for growth within portfolios

Maintain high-quality standards across all deliverables

Requirements

7–10+ years of account leadership experience in an agency environment

Experience managing multimillion-dollar accounts or portfolios

Strong negotiation, presentation, and strategic-thinking skills

Proven leadership and mentorship experience

Deep understanding of integrated marketing strategy

Ability to travel for client meetings and industry events

Ability to transport marketing materials, signage, and activation assets

Miles Partnership, LLLP are equal employment opportunity employers.

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Miles markets destinations & hospitality businesses by working with state tourism offices, convention & visitors bureaus, hotels and other tourism industry organizations to create forward thinking online, mobile, video, email and print marketing solutions. Visit MilesPartnership.com.

 

Travel is about people and culture. It's honorable. It requires trusted stewards.The moments that capture our imaginations and create lasting memories occur through travel, and we create resources to make those moments happen. We're creative, ambitious, and collaborative. We hold ourselves accountable for the delivery of superior results, and our performance standards are the highest in the industry. 

We work on some of the largest, most significant websites in the travel industry that reach millions of visitors.

More than 95 clients in the U.S. and internationally partner with us to create integrated marketing solutions that engage users and generate results.

• Strategic Consulting - Active contributing partners on your marketing team
• Branding & Creative Services - Defining each client’s unique voice, and sharing their stories in smart and savvy ways
• Content Creation & Distribution - Harnessing the power of content across all channels
• Digital Development - Utilizing new technology to position clients as industry leaders
• Video - Engaging users via award-winning video marketing strategies
• Advertising Services & Media Buying - Leveraging client budgets to maximize effectiveness in a crowded marketplace
• Revenue Generation Programs - Creating programs to lift industry partners and extend marketing reach.