Strategic Digital CS Programs Lead (Remote)

SpyCloud is seeking a Senior Digital Customer Success Program Manager in Austin, TX with remote work options. You will design and iterate the digital CS engagement model, drive renewals and expansions, and partner with CS Ops/RevOps to report on program health and impact.
You’ll balance automation with high-touch care while forecasting revenue and optimizing customer outcomes. You’ll collaborate with cross-functional teams, manage a live book of accounts, and leverage AI tools to improve

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