AxisCare seeks a Customer Support Manager to lead a team of 8–10 specialists and partner with Product and Engineering to drive continuous improvement in a fast-growing SaaS home care environment. The role emphasizes customer experience, KPI ownership, talent development, and scalable automation.
Remote-friendly with competitive compensation and comprehensive benefits. Ideal candidates bring strong leadership, healthcare or regulated industry exposure, and a passion for coaching and
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Remote Customer Support Manager Lead, Improve & Scale
Axis Care · New York City, NY, USA · Remote ·
- Job type:
- Full Time