Program Manager, Academic Planning and Assessment

Program Manager, Academic Planning and Assessment
Job Overview
The Office of Academic Planning and Assessment was created to meet the university’s growing needs for institutional data, analysis, and assessment. It includes the offices of Institutional Research and Planning, Survey Research and Analysis, which work together to provide a comprehensive analysis and interpretation of institutional data; and the Office of the Academic Editor, which reviews new program and course proposals and edits and oversees the production of the annual University Bulletin. Housed within the Division of Academic Affairs, the unit coordinates administrative planning and manages connections between administrative and academic groups. Reporting directly to the Associate Provost, the Program Manager, Academic Planning and Assessment is the key administrative professional for both the Associate Provost and the unit as a whole. This role crosses the different departments housed under the Associate Provost, coordinating functionality among them.

Responsibilities

Operations Support:

Provide administrative and budgetary oversight of all units under the Associate Provost. This includes maintaining office supplies and machines, scheduling meetings, processing invoices, reconciling office expenses and payroll budgets, and managing and overseeing the hiring and payroll for student workers.

Program Administration:

Support the Associate Provost in administering and advancing key ongoing office and university initiatives such as Annual Program Assessment and Academic Program Review, including developing strategies to organize submissions, track progress, and communicate status. Also support ad‑hoc initiatives such as accreditation, self‑study, and strategic initiatives.

Program Communication:

Help develop effective communication strategies for the units under the Associate Provost, including the design and implementation of the office website and written or ad‑hoc reports.

Support for University Bulletin:

Assist the Academic Editor with project management, timeline tracking and final completion of the Bulletin; coordinate with campus stakeholders to ensure accurate and timely content submissions; assist with review of course submissions; assist with the administration of assessment of student learning; work closely with program managers from other departments; manage the publication platform (CourseLeaf); facilitate cross‑functional collaboration to maintain data integrity within CourseLeaf and Banner; perform other related duties as assigned.

Minimum Qualifications
Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 2 years of relevant professional experience, or a Master’s degree or higher in a relevant area of study. The degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Preferred Qualifications

Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines

Strong analytical and problem‑solving skills, with the ability to independently resolve issues and recommend process improvements

Excellent organizational skills and attention to detail

Strong written and verbal communication skills, including the ability to translate technical information for non‑technical audiences

Experience collaborating with cross‑functional stakeholders

Proficiency in developing documentation, training materials, and delivering user support

High level of professionalism, discretion, and ability to handle sensitive information

Experience with Microsoft Office package, including high proficiency using Excel

Demonstrated ability to learn and successfully use new technology

Benefits
GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well‑being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

Job Details

Campus Location: Foggy Bottom, Washington, D.C.

College/School/Department: Academic Affairs

Family: Academic Affairs

Sub‑Family: Program Administration

Level: Level 2

Full-Time/Part-Time: Full-Time

Hours Per Week: 40

Work Schedule: Monday - Friday, 8:30am - 5:00pm

Onsite Requirement: Yes

Telework: Yes

Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Employer will not sponsor for employment Visa status

EEO Statement
The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

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