Junior Customer Strategist

Salary

$80000 - $150000
Overview

Our client is urgently looking to hire a junior customer strategist role supporting a federal account. Here\'s what we\'re looking for:
Must Haves

US citizenship required
1–4 years experience
Comfortable running client calls independently
Based in New York preferred; open to DC for the right candidate
Nice to Haves

Active Public Trust or Secret clearance
Interest or experience in investigatory contexts (federal, state, or government)
Background at another technology company
Experience in a small team or startup environment
About the Role

This is a client-facing position from day one. Core responsibilities include handling day-to-day customer questions, running support calls, and managing onboarding. Strong written and verbal communication skills are essential.

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