Junior Customer Strategist

Role
Our client is urgently looking to hire a junior customer strategist role supporting a federal account. Here's what we're looking for:

Must Haves

US citizenship required

1–4 years experience

Comfortable running client calls independently

Based in New York preferred; open to DC for the right candidate

Nice to Haves

Active Public Trust or Secret clearance

Interest or experience in investigatory contexts (federal, state, or government)

Background at another technology company

Experience in a small team or startup environment

About The Role
This is a client-facing position from day one. Core responsibilities include handling day-to-day customer questions, running support calls, and managing onboarding. Strong written and verbal communication skills are essential.

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