Account & Relationship Manager - Account Executive Content Sale

Account & Relationship Manager – Print & Content Permanent remote role; candidates must be located anywhere in the U.S. The Account & Relationship Manager (Print & Content) is a quota‑carrying team member responsible for generating demand for Compliance Solutions’ print and content solutions across financial services and specialty industries.
Key Responsibilities Use data to understand customer usage patterns and identify opportunities for adoption improvement, renewal, and up‑sell.
Work directly with assigned customers to understand needs, advise on best‑practice use cases, and recommend relevant CS products.
Present deep product knowledge and effectively communicate the value proposition.
Collaborate with Account Executives on print and content sales as needed.
Own all new sales and renewal activity for print and content products within assigned accounts.
Deliver on individual quotas for print and content.
Research and gather current customer information and needs.
Prioritize and respond to leads or customer requests for information.
Leverage SFDC data and account insights to pursue and close renewal, cross‑sell, up‑sell, or new‑business opportunities.
Advocate deep technical expertise when needed by coordinating with product managers or Technical Sales.
Onboard and/or train customers on print and content products.
Maintain a clean and accurate pipeline in CRM.
Follow defined sales methodology and processes, including pricing, quoting, contracting, and negotiation.
Performance Metrics Individual quota attainment and renewal targets.
Up‑sell targets.
Customer adoption improvement (month‑over‑month or quarter‑over‑quarter).
Customer satisfaction scores and retention rates.
Completion of assigned product trainings and professional development learning.
Qualifications Bachelor’s degree or equivalent relevant experience.
1+ year of experience in account management, sales, or related field.
Basic understanding of business, financials, products/services, and the market.
Excellent written and verbal communication and presentation skills.
Ability to follow a sales plan and manage resources.
Data‑analysis skills to derive actionable insights.
Deep product knowledge of Compliance Solutions’ print and content solutions.
Strong stakeholder relationship building skills, both face‑to‑face and virtual.
Team collaboration across internal Sales, Sales Support, and technical teams.
Organizational skills to manage multiple priorities across accounts.
Professional demeanor in written and oral communication.
Proactive, self‑motivated, perseverant mindset.
Valid solution‑presentation skills via virtual video or phone.
Benefits Competitive salary ($47,600.00 – $81,250.00 USD) with commission eligibility.
Medical, Dental, and Vision Plans.
401(k) with company match.
FSA/HSA options.
Commuter benefits.
Tuition assistance.
Paid vacation, sick time, and paid parental leave.
Comprehensive wellness program.
Equal Opportunity Employer Wolters Kluwer is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, age, or any other characteristic protected by law.

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