VoC & VoM Strategy Lead — Self-Service Insights

Southern Glazer's Wine and Spirits in Miramar, FL is seeking a Senior Manager, Voice of Customer to lead how we capture, analyze, and act on customer and market feedback across digital products.
Reporting to the Director, Go-to-Market and Product Marketing Strategy, this role owns the full VoC/VoM lifecycle, builds self-service insights tools, and partners with Product and Engineering to drive improvements.

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