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Hunter Public Relations is looking for a Media Relations Specialist. See other great jobs at our Job Board.
Hunter Public Relations is looking for a Media Relations Specialist. See other great jobs at our Job Board.
Tuesday, Mar 21
Time Inc. Agrees to $4.5M Settlement in Subscription Probe
An investigation into Time's marketing and billing practices revealed that the company's recent switch to an automatic renewal method misled some consumers into paying for unwanted or unordered subscriptions. When Time initiated the automatic renewal, many consumers were not adequately notified that they would have to cancel if they did not want their subscription continued. Time would then repeatedly bill customers and if not contacted by the customer, threaten to put their name in the "bad debt file" or refer them to the "consumer credit index." As a result, many customers reported that they paid for unordered subscriptions out of fear that nonpayment would result in damage to their credit rating. From Time Inc.: Time Inc. Statement -- March 21, 2006 As part of the settlement, Time Inc. admitted no wrongdoing. RELATED: PDF copy of the settlement Email This Post |
Turning the Page For New York Media
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