FishbowlNY
 
Receive mediabistro.com's Daily FishbowlNY Feed via email


Daily Media Newsfeed Click here to receive mediabistro.com's Daily Media Newsfeed via email.

Tuesday Mar 21, 2006

Time Inc. Agrees to $4.5M Settlement in Subscription Probe

timeinc_probe.jpgFlorida Attorney General Charlie Crist has just announced a settlement between Time Inc. and 23 states over the company's "improper marketing and billing practices." Time Inc. will pay $4.5 million plus an additional amount — which could be as much as $4.3 million — to 108,000 eligible consumers for magazine subscriptions that were automatically renewed between 1998 and 2004.

An investigation into Time's marketing and billing practices revealed that the company's recent switch to an automatic renewal method misled some consumers into paying for unwanted or unordered subscriptions. When Time initiated the automatic renewal, many consumers were not adequately notified that they would have to cancel if they did not want their subscription continued. Time would then repeatedly bill customers and if not contacted by the customer, threaten to put their name in the "bad debt file" or refer them to the "consumer credit index." As a result, many customers reported that they paid for unordered subscriptions out of fear that nonpayment would result in damage to their credit rating.

From Time Inc.:

Time Inc. Statement -- March 21, 2006

Time Inc. has agreed to a settlement with 23 states. We have already adjusted some marketing and collection practices for clearer disclosure of automatic renewal subscriptions. Under the terms of the settlement Time Inc. will pay $4.5 million to cover investigative costs, to be divided by the 23 states, and we will also make a fund available to certain subscribers who respond to a claim form we will mail in June.

As part of the settlement, Time Inc. admitted no wrongdoing.

RELATED: PDF copy of the settlement




new on mediabistro.com

The Future of Social Media with Chris Anderson

The editor of Wired explains how to create a social network that works.
Watch the video

Email This Post

Fill out the following information and click on the Send button in order to send this post, Time Inc. Agrees to $4.5M Settlement in Subscription Probe, to a friend.
Friend's name
Friend's email address
Your name
Your email address
Note to your friend (optional, max 200 Characters)

Read more on FishbowlNY >

Interested in advertising on FishbowlNY?

Our Blog Network

TVNewser

PRNewser

GalleyCat

UnBeige

MobileContentToday

MobileMarketingToday

MobileDevicesToday

MobileAppsToday

AgencySpy

FishbowlDC

FishbowlLA

FishbowlNY

FishbowlNY: A blog about New York media

Managing Editor:
Rebecca L. Fox
Co-Editors:
Noah Davis
Glynnis MacNicol
Contributing Editor:
Diane Clehane

  FBNY twitter feed loading...

View twitter directly

Follow FishbowlNY via Twitter

Email:
About
Syndication

Anonymous Tips


Archives

September 2008

August 2008

July 2008

June 2008

more...


Recent

GQ Fetes Jay-Z's Artful Dodger

We Can't Find Any Magazines at WSJ. Launch Party

For Weekend Reading Pleasure

Categories

About

About Us - Modules

Acquisitions

Advertising

Alternative Weeklies

AMC 2006

AMC 2007

Awards

Beijing Olympics

Books

Bottom Feeding

Breaking News

Circulation

Daily Angle

Dissecting NPR

DNC '08

Election '08

Ellies '08

Fashion Week

Fishbowl Initiatives

FishbowlNY Poll

International

Keith Kelly Distilled

Lunch

Magazines

Markets & Media

Media Companies

Media Events

Media Lookbook

Media Minutiae

Media People

Memopad Distilled

Movies

New Media

News

Newspapers

NYT in 90 Seconds

Obituaries

Parties

Pop Culture

Radio

RNC '08

Scandals

Scholarly Pursuits

Strike Watch

SXSWi '08

The Crystal Ball

The Revolving Door

The State of Journalism

Time 100

TV

Video

Links

AdAge

Beet.tv

BusinessWeek | Fine on Media

Buzz Machine/Jarvis

The Colbert Report

The Corsair

Daily Show

Editor & Publisher

Ed2010

Folio:

Gawker

Gothamist

Guardian America | Media

HuffPo | Sklar/ETP

IWantMedia

Jossip

Marketwatch | Friedman

Mediapost

Media Wire Daily

NY Daily News | Gatecrasher

NY Mag | Daily Intelligencer

NY Observer | The Media Mob

NY Post | Keith Kelly

NY Sun

NYT | Business

The Onion

Paid Content

Portfolio | Bercovici

Poynter | Romenesko

Radar

Radosh

Rex Hammock

Silicon Alley Insider

Slate | Jack Shafer

Wall Street Journal

WaPo | Media Notes

James Wolcott

WWD

Forum

New York Issues 22 topics
Doc series seeks anonymous media confessions (1) 9/3/2008
Seeking USA culture specialist (3) 8/27/2008
Office/Writer's space available $500 (1) 8/25/2008
Anybody live in Inwood? (7) 8/22/2008
more... - post new topic

Subscribe

Click here to receive the Daily Media News Feed by email.

Job Listings

Featured Listings

Media Supervisor
D.L. Ryan Companies, Ltd.
Wilton, CT

Circulation Coordinator
CMPMedica
Darien, CT

Web Editor/Reporter
Technology Marketing Corporation
Norwalk, CT

Senior E-Marketing Manager
MediMedia
Stamford, CT

Upcoming


Nonfiction Book Writing: Advanced
Take your book idea to the next level.
September 8

Novel Writing: Chick Lit
Draft, workshop, and learn to publish today's most marketable fiction.
September 9

Intro to TV News Reporting
Tape two professional news segments for a demo reel.
September 10


Become a partner



ADVERTISEMENT


mediabistro.com l Member Benefits l Jobs l Freelance Marketplace l Courses l Events l Forums l Content
mediabistro Blogs: Media News l TVNewser l GalleyCat l UnBeige l FishbowlNY l FishbowlLA l FishbowlDC l mbToolbox l PRNewser l AgencySpy l MobileAppsToday l MobileContentToday l MobileMarketingToday l MobileDevicesToday
Site Map l Advertising/Sponsorships l Partners l About Us l Contact Us/Help

JupiterOnlineMedia

internet.comearthweb.comDevx.commediabistro.comGraphics.com

Search:

Jupitermedia Corporation has two divisions: Jupiterimages and JupiterOnlineMedia

Jupitermedia Corporate Info


Legal Notices, Licensing, Reprints, & Permissions, Privacy Policy.

Web Hosting | Newsletters | Tech Jobs | Shopping | E-mail Offers