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Nancy Lazarus

The ABCs of Using Simpler Language

Celebrity chef Jean-Georges Vongerichten was no doubt pleased with the New York Times’ two-star review of his latest New York restaurant, abc cocina, on July 31. But whoever wrote the description on the restaurant’s website may have cringed, since food critic Pete Wells questioned key passages. The review serves as a reminder why concise wording usually makes better business sense.

 

Here’s the abc cocina website content that Wells parsed:

abc cocina & michelin star chef Jean-Georges Vongerichten welcome you to our modern global exchange celebrating local craft and international culture, a fusion of tradition and innovation uniting yesterday and tomorrow. Experience the vision of abc home curation, a romantic and mystical atmosphere and succumb to a dynamic love affair with an eclectic and enchanting cuisine.

Here are excerpts from Wells’ reaction to that description:

“If that gives you a vivid picture of what’s in store for you at this three-month-old establishment, stop reading and use the free time that now stretches out before you to do something nice for a stranger. If, on the other hand, you found a few passages somewhat hazy, I’ll be happy to do my job.”

“This “modern global exchange” is what we critics like to call a “restaurant.” “International culture” must refer to the menu. I could see how it might be romantic and mystical if you are sexually attracted to gelatinous sea creatures. As for “dynamic love affair,” you are going to have to ask Google. I have absolutely no idea.”

Writing in a “can you top this?” style isn’t unique to the restaurant industry. Overuse of buzzwords also appears to be the rise, and we see frequent evidence across categories, from media to design to travel. Yet clear, simple language is preferred for these five reasons:

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The Latest News on Recently Launched DOGTV, Cable Channel for Canines

While Time Warner Cable and CBS continue their dogfight in a few major metro markets, a new cable channel, DOGTV, made its nationwide debut last weekend. The subscription-based network is designed for dogs, to keep them busy during the day when their owners are out. The 24/7 programming is available on DirecTV, via Roku boxes and online streaming. PRNewser learned the latest on the unique channel from Ron Levi, DOGTV’s founder.

Pet experts and animal trainers developed the content, aimed at entertaining, stimulating and relaxing dogs. They’re using real-world sounds, music, objects and animated movements, in three-to-five minute video segments. (about the same attention span as for human online video viewing). The goal is for canines who watch DOGTV to be less stressed, bored, depressed, and not as likely to experience separation anxiety. Plus, their owners will feel less guilty about leaving them behind. DOGTV employees can bring their dogs to work, though. As Levi noted, “They assist us with quality control.”

Levi commissioned extensive research to arrive at the right programming balance. Testing included monitoring dogs watching DOGTV at home. As a result, they eliminated barking sounds and shouting, which agitated canine viewers. Instead, they opted for stimuli to acclimate dogs to everyday life, such as car noises. Levi said “programs are all filmed according to dogs’ unique senses of vision and hearing. While all content is produced in-house, we’re open to ideas for future shows for dog parents.”

DOGTV’s popularity has exceeded expectations, Levi reported. While the channel doesn’t show ads, they have various partners. “For our pre-sale we partnered with Dog Is Good, Pet Best, Rover.com, and Pet Product Advisor to deliver a welcome kit to early subscribers”. He also noted the network’s involvement with animal charities. “Every time your dog enjoys DOGTV, pets in need are helped. DOGTV supports HSUS’ (Humane Society of the U.S.) Pets for Life program to extend the reach of animal services, resources and information to under-served areas.”

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The Key Ingredients of Well-Crafted Speeches

“Before you ask me who wrote such shrewd prose, let me just say: Speeches are like sausages. It’s better not to see them being made”. Those were comments by New York City Mayor Michael Bloomberg, as reported in a recent New York Times article. Years earlier, when a West Wing episode focused on drafting a State of the Union speech, in culinary terms it was like a ten-course gourmet meal. (Photo below: scene from West Wing episode at 2006 Democratic National Convention)

Speechwriting coach and author Joan Detz certainly agrees about the challenges of creating and delivering effective speeches. But instead of keeping her speechmaking sauce secret, she demystified the process and shared some pointers during the IABC World Conference in New York last month.

Worth the effort? “Remember, it’s an invite, not a subpoena,” Detz cautioned the audience. Before covering the specifics of speech content, she emphasized that prospective speakers should weigh whether the speech is even worth the substantial amount of time involved in preparation, revisions, rehearsal and travel. “It’s ok occasionally to decline an invitation to speak”, she said.

Clearly this may run counter to the goals of many corporate presenters and those seeking high-profile, lucrative speaking engagements. Though as Detz noted, “too much value is lost by giving mediocre speeches. Huge egos go out and speak too much when they could be doing other things.”

Deciding factors: What are key variables Detz recommends considering when figuring out which speeches are warranted? Find out about the host organization, target audience, subject matter, which other speakers are slated to appear, the proposed day and time slot. That way you won’t end up delivering a talk to a controversial group or be surprised when you show up and discover you’re scheduled for the dreaded late afternoon session. (And it’s best not to take the stage behind comedian John Oliver, unless you’re Stephen Colbert.)

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John McEnroe Holds Court on Past Playing Controversies and Time Broadcasting

As a tennis champion renowned for disputing line calls, John McEnroe also draws a sharp line between his time playing and commentating. “I’ve been broadcasting now for 20 years and haven’t used a bad word yet in the booth. But it was harder to control myself on the court.”

McEnroe looks back fondly on his playing days, recalling his rivals’ colorful personalities and varied playing styles. He preferred having fewer on-court rules and the freedom of not touring with a big entourage as players do now. He’s come to terms with his former bad-boy reputation, but his biggest regret isn’t his tirades, it’s not learning another language. And don’t even get him started on his career commentating: he loves it, immersing himself in the game of tennis and in the players’ highs and lows.

McEnroe discussed a range of tennis topics at a TimesTalks event with New York Times sports editor Jason Stallman on Tuesday. They also showed the audience an amusing video of “Johnny Mac” in his heyday, with his trademark headband and curly hair, berating the umpires.

Below are selected interview highlights and comments from McEnroe.

Playing experience: McEnroe’s line call challenges may have sparked criticism, but he had a good eye, and his actions may have eventually led to the player challenge system in place now. But even though fellow tennis star Arthur Ashe used to tell him, “All the calls would even out”, McEnroe clearly didn’t subscribe to that notion:

“I did a terrible job of composing myself. I was a spoiled brat from Long Island who benefitted from the energy of New York. I got a lot of publicity but it steamrolled. Event organizers weren’t used to that kind of behavior, so later they tightened the rules. Sometimes my negativity worked to my advantage, and early in my career it got me going. But you need to understand that you’re not just fighting opponents, you’re also fighting yourself.”

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Hit the Refresh Button with Five Tips and Tools to Stay Cool

“Baked in” is a popular media technology phrase, but with the latest heat wave, humans are the ones baking. This week it’s high time to share a few pointers for shaking off the extreme heat. The items here involve travel, cocktails, apps, celebrities and sandals, but for a change of pace, no celebrity scandals.

1.Visit the minus5° Ice Bar in New York and Las Vegas: The hotel brand that’s eliminating traditional room service, Hilton, just adopted a more novel option– an icy venue where it’s minus 5 degrees centigrade (or 23 degrees Fahrenheit). While igloo hotels in wintry places have long been popular, selected hotels (New York’s Hilton midtown and Las Vegas’ Monte Carlo and Mandalay Bay casino resorts), adopted the concept for cocktails. At minus5°, sculptures, furniture and glasses are all made of ice. This entertaining retreat charges a cover and lends guests insulated parkas and gloves.

2.Watch a rerun of Anthony Bourdain: Parts Unknown – Canada episode: Another place one needs warm clothing is Canada, and that’s where the devil-may-care celebrity chef trekked last winter. He spent time in Montreal, Quebec City and the province of Quebec while visiting with well-known Canadian chefs and restaurant owners. They went ice fishing and dined in an ice shack on a frozen lake. However, if you find the food they’re consuming too hearty, (Bourdain calls the meals a “Franco Canadian full-on assault on the liver”), then take a TV break and enjoy lighter fare. …

3.Try Ben & Jerry’s Liz Lemon Greek Frozen Yogurt: The flavor is lemon Greek frozen yogurt with blueberry lavender swirl, or as the website calls it, lemon-y-blueberry-y. The print ad announcing the new product shows an image of a figure based on Tina Fey’s 30 Rock character attempting to skate with a giant lemon on Rockefeller Center’s lemon-framed ice rink. Ben & Jerry’s dedicated the product in honor of Tina Fey’s longtime support of Jumpstart, an early education organization for children in low-income areas.

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An Inside Look at Two Outdoor Event Venues

The redevelopment of New York’s Hudson Yards area got a major boost with Time Warner’s recent announcement of plans to relocate its headquarters there. Another company, Skylight Group, already ‘got in on the ground floor’, since it manages two notable outdoor event venues on the far west side: Skylight West (since 2008; photo below) and the High Line (In partnership with Friends of the High Line since 2012, photo at left). (both photos courtesy of Skylight Group) The firm also operates four indoor event venues.

“Event spaces become the visual backdrop for brands in terms of their look and feel”, noted Jennifer Blumin, Skylight Group’s president, during a recent in-person interview with PRNewser. “Now events are getting a larger piece of the marketing pie, due to social media, celebrities and their followers. Tech companies in particular host lots of events, and they like having raw space to customize. In turn, event organizers now are also more invested in technology due to state-of-the-art production needs and options such as livestreaming,” she added.

At Skylight West, located at Tenth Avenue and 36th street, only part of the event space is at street level. The rest of the venue, a converted parking garage, is on the penthouse studio and rooftop floors. As most New Yorkers and visitors know, the High Line park is situated on a former elevated freight railroad line between 10th and 11th Avenues. The section from Gansevoort Street to west 30th street is open to the public, while the last stretch from west 30th to 34th streets is still a work in progress.

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Visual Social Content: A Set of Tips and Tools

“Every picture tells a story”: now that Rod Stewart song rings especially true. Use of visual social platforms has become so prevalent that it’s even been eclipsing text based social content. At PRSA’s Digital Impact Conference last Thursday in New York, specialists in visual digital content reviewed core concepts related to this trend along with tips for creating story-telling visuals. It might not be as simple as it looks.

Why? “Visuals are processed far faster by the brain than text”, said Heidi Sullivan, Cision’s SVP of digital content. “Stories with visuals are also more compelling”.

Which? Sullivan shared a few quick facts about the most popular social visual platforms:
• In 2012, Pinterest and Instagram were the fastest growing social networks.
• Instagram has more than 90 million monthly active users.
• Pinterest produces almost as much referral traffic as Twitter.
• The average user spends 88% more time on websites that contain videos, (thanks in large part to YouTube).
Vine users post 12 million videos on Twitter every day.
• By 2016, two-thirds of the world’s mobile traffic will be video.

When? Before embarking on a new visual platform, be sure you can provide frequent updates, Sullivan said. “You need mental and emotional energy to maintain social networks. Otherwise, you don’t want a ghost town with no fresh content. You need to keep users’ interest and find the right tone for the community.”

Who? For Pinterest, it’s all about reaching the right target audience and “finding out how your products and services best fit their lifestyles”, Sullivan noted. “This platform represents an opportunity to showcase your brand’s personality. Create pinboards based on a few keywords. It’s also a prime spot to link to related content and run contests”, she added. For other Pinterest tips, click here. (PRNewser searched Pinterest using keywords ‘Wimbledon’ and ‘fashion’, and found the image shown above)

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CEOs Share 10 Key Topics They Focus on During the Day

Lots of concerns keep CEOs up at night, as we know from this well-worn query often posed to top corporate leaders. Remarkably, neither the moderator nor members of the audience asked that question to a panel of CEOs at IABC’s World Conference on Tuesday in New York.

The four current and former CEOs were still forthcoming, offering views on corporate strategy, industry trends monitoring, turnaround plans, work style, philanthropy and corporate culture. They even revealed stunts their companies have used to motivate employees.

At face value the following principles appear rather intuitive. However, they’re not so simple to follow, as evidenced by the volatility of entire industries and recent market fluctuations, even among growing companies.

1.Use forward-looking strategies: “You owe your company a picture about where the world is going”, noted Bill McDermott, SAP’s co-CEO. “Most of our current revenue comes from areas that didn’t exist a few years ago”. Peter Cuneo, turnaround specialist and former CEO of Marvel Entertainment, said he spends three-quarters of his time developing future strategies.

2.Don’t rest on prior laurels. “Many CEOs fall in love with the past and their cozy business models”, McDermott said. When it doesn’t look good, don’t pretend it does. You need to think about cannibalizing your own business model. If you don’t, someone else will do it for you.”

3.Check out trends in other industries. Study other categories, advised Dolf van den Brink, Heineken USA’s president and CEO. “The beer industry was too insular and missed trends like premiumization and segmentation. Major beer brands now have different nationalities”. (Heineken’s Dos Equis brand features the popular ‘Most Interesting Man in the World’ ads; spokesman shown here).

4.Celebrate recent successes more. This isn’t done often enough, observed Shelly Lazarus, O&M’s chairman emeritus (and no relation to this PRNewser contributor). Companies are often too busy to do so, she said, “but it’s important that employees feel something good happened. It builds momentum and it’s good for the soul.”

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Monte Carlo Marks a Major Milestone

“Gambling makes life more intense” — and it also made life a lot more prosperous for Monaco. The quote was from a docudrama about the petite principality and the building of a casino in Monte Carlo 150 years ago. The medieval town and surrounding area was impoverished before Prince Charles III of Monaco decided gambling was their best economic bet. The name Monte Carlo, or Mount Charles, reflects the elevated terrain and the proximity to Italy.

Monaco launched a year-long celebration for its monumental anniversary, with events at home and abroad. “Monte Carlo is the epitome of luxury. It’s known for style, sophistication and architecture, and many architects have left their footprints on Monte Carlo”, said Maguy Maccario Doyle, consul general and director of the Monaco Government Tourist Office. She spoke at a Wednesday event at the French Institute/Alliance Francaise (FIAF) in New York.

The Nouveau Musée National de Monaco (NMNM) commissioned documentary photographer Gabriele Basilico to convey Monte Carlo in a series of black and white photographs. Those are on display at FIAF through August 23 alongside a wall of colorful Monaco postcards. “The exhibit shows an interesting approach to the principality and the neighborhoods”, noted FIAF’s director of visual arts, Antoine Guerrero.

As an international capital of “sport and spectacle”, Monaco has long attracted high-rollers. Its commemorative programs this year are especially alluring. Last month they turned Casino Square into a tennis court for an exhibition match between Roger Federer and Rafael Nadal. In July they’re hosting a concert featuring rock stars like Rihanna and Elton John. An August exhibit at NYC’s Forbes Gallery will feature photos of celebrities who frequent Monte Carlo.

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High-wire Artist Philippe Petit Elevates Celebrity Branding to a New Level

“It was a moment of elation. I’d been waiting for six and a half years. I’d worked hard, waited so long and rehearsed it in my head, so I was impatient.” That’s how tightrope performer Philippe Petit described his experience when he first ventured out onto the wire that extended between the twin towers of New York’s World Trade Center (WTC) in August 1974. He traversed the span between the towers for 45 minutes, making spellbinding history that’s never been repeated.

Petit was speaking outside at the Bryant Park Reading Series in New York on Wednesday about his latest book, Why Knot?: How to Make More Than Sixty Ingenious, Useful, Beautiful, Lifesaving and Secure Knots. True to form, he turned the session into a lively performance, complete with magic tricks. He imparted his knotting knowledge to audience members and enlisted their help with demonstrations.

Petit has personified his brand since the age of five when he taught himself the art of tightrope walking. He said it was “a way to escape authority”. Starting in the 1970s, the Frenchman set his sights on world renowned landmarks, including the towers of Notre Dame in Paris, and the pylons of Australia’s Sydney Harbor Bridge.

Petit’s gravity-defying promenade across the World Trade Center towers was his biggest “coup”. In order to gain access to the site, he pretended to be a journalist at an architectural magazine. After his widely publicized risky stunt and subsequent arrest, (charges were later dropped), he gained worldwide fame. He was even feted at WTC’s Windows on the World restaurant, (on the same evening as this PRNewser contributor was celebrating a birthday!)

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