Um, Healthcare? Pick up the white courtesy phone.
Every had a terrible accident, or have a loved one call in the middle of the night with some horrifying news, and you had to rush over to the nearest hospital?
Almost every time this happens: people have to wait in the ER for hours.
Ofttimes, this wait makes what airplanes do on the tarmac while your smartphone battery depletes to nothing seem quick. The wait is awful. Sitting there with uncertainty about what lies ahead. No one seems to really care because you may as well be known as “number 84.” And from your perspective, there seems to no rush.
Surely, someone has said fuming with frustration, “This wait is killing me!” Whelp, it finally did…